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- Tasks: Lead a team to deliver top-notch repairs and maintenance in social housing.
- Company: Join a dedicated social housing maintenance contractor making a real difference.
- Benefits: Enjoy a competitive salary, career growth, and a supportive work environment.
- Why this job: Be part of a mission-driven team that values quality service and tenant satisfaction.
- Qualifications: Must have SSSTS, NVQ Level 3 in a trade, and a clean driving license.
- Other info: Full-time, permanent role based in Southend, Essex.
The predicted salary is between 33600 - 50400 £ per year.
Salary: £42,000 per annum Location: Southend, Essex Sector: Social Housing Maintenance Contractor Type: Full-time, Permanent Role Overview: We are seeking an experienced and proactive Repairs Supervisor to oversee the reactive repairs, pre and post-inspections, and ensure the delivery of high-quality maintenance services within the social housing sector. This role involves managing a team of operatives, liaising with tenants, and ensuring that all works are completed to the highest standards within agreed timeframes. The ideal candidate will hold a SSSTS, NVQ Level 3 in a relevant trade, and have a clean driving license. Key Responsibilities: Team Management: Supervise, support, and motivate a team of operatives (tradespeople) to deliver reactive repairs and maintenance. Allocate jobs to the appropriate operatives based on skills, experience, and availability. Monitor and track the progress of repairs, ensuring all works are completed within set targets and to a high standard. Reactive Repairs: Oversee the delivery of reactive maintenance tasks, ensuring that repairs are completed promptly and efficiently. Coordinate emergency repairs and ensure that issues are addressed quickly to minimize disruption for tenants. Pre and Post Inspections: Carry out pre-inspections of repair requests to determine the scope of work and ensure proper materials and operatives are assigned. Conduct post-inspections of completed works to ensure compliance with quality standards and tenant satisfaction. Tenant Liaison: Act as a point of contact for tenants, addressing their concerns, and ensuring their needs are met in a professional and timely manner. Provide excellent customer service by ensuring that repairs are conducted with minimal disruption to tenants. Health & Safety Compliance: Ensure that all work is carried out in accordance with health, safety, and compliance regulations. Promote a culture of safety within the team, ensuring that all operatives adhere to relevant policies and procedures. Documentation & Reporting: Maintain accurate records of all repairs, inspections, and interactions with tenants. Provide regular reports to senior management on job completion, team performance, and any issues or delays. Key Requirements: Experience: Proven experience in social housing repairs or maintenance, ideally within a supervisory role. Strong knowledge of the reactive repairs process and associated administrative tasks. Qualifications: SSSTS (Site Supervisor Safety Training Scheme) certification. NVQ Level 3 in a relevant trade (e.g., Plumbing, Electrical, Carpentry, etc.). Clean, Full UK Driving License (required for site visits and driving company vehicles). Skills: Excellent leadership and team management skills. Strong communication skills to interact with tenants, operatives, and management. Good understanding of health & safety regulations within the construction/maintenance sector. Ability to work under pressure, managing competing priorities. Technical Knowledge: A background in a trade (plumbing, electrical, carpentry, etc.) is desirable. Knowledge of social housing regulations and the specific needs of tenants in this sector is advantageous
Supervisor - Southend employer: Regen Solutions
Contact Detail:
Regen Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Southend
✨Tip Number 1
Make sure to highlight your experience in social housing repairs during any networking opportunities. Connect with professionals in the sector through LinkedIn or local industry events to learn more about the role and express your interest.
✨Tip Number 2
Familiarize yourself with the specific challenges faced in social housing maintenance. Understanding tenant needs and common repair issues can give you an edge in discussions with potential employers.
✨Tip Number 3
Consider reaching out to current or former employees of StudySmarter or similar companies. They can provide insights into the company culture and expectations for the Repairs Supervisor role, which can help you tailor your approach.
✨Tip Number 4
Stay updated on health and safety regulations relevant to the construction and maintenance sectors. Being knowledgeable about these regulations will not only help you in the role but also demonstrate your commitment to safety during interviews.
We think you need these skills to ace Supervisor - Southend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social housing repairs and maintenance. Emphasize any supervisory roles you've held and specific achievements that demonstrate your ability to manage a team effectively.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Discuss your experience with reactive repairs, team management, and tenant liaison, and explain why you are passionate about working in the social housing sector.
Highlight Relevant Qualifications: Clearly list your SSSTS certification and NVQ Level 3 qualifications in your application. If you have additional certifications or training related to health and safety, be sure to mention those as well.
Showcase Communication Skills: In both your CV and cover letter, provide examples of how you've successfully communicated with tenants and managed teams. This will demonstrate your strong interpersonal skills, which are crucial for this role.
How to prepare for a job interview at Regen Solutions
✨Showcase Your Leadership Skills
As a Repairs Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Understand the Reactive Repairs Process
Familiarize yourself with the reactive repairs process specific to social housing. Be ready to discuss how you would prioritize tasks, allocate jobs to operatives, and ensure timely completion of repairs while maintaining high standards.
✨Emphasize Health & Safety Knowledge
Health and safety compliance is crucial in this role. Be prepared to talk about your understanding of health and safety regulations and how you have implemented these in previous roles to promote a safe working environment.
✨Prepare for Tenant Interaction Scenarios
Since tenant liaison is a key responsibility, think of scenarios where you effectively addressed tenant concerns or provided excellent customer service. Highlight your communication skills and ability to handle difficult situations professionally.
