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- Tasks: Coordinate fire door and stopping jobs, liaising with tenants and housing managers.
- Company: Join a leading company in the active fire sector, dedicated to safety and service.
- Benefits: Enjoy a competitive salary of £26,000 and opportunities for career growth.
- Why this job: Be part of a vital team ensuring safety while developing your organisational skills.
- Qualifications: Strong admin skills, CRM knowledge, and excellent communication abilities required.
- Other info: Ideal for those who thrive in a dynamic environment and love problem-solving.
The predicted salary is between 20800 - 36400 £ per year.
Location: Newcastle
Salary: £26,000 per annum
Sector: ACTIVE FIRE
Job Purpose: The purpose of this role is to book fire door and fire stopping jobs liaising with the tenants or housing managers on our passive fire contracts.
RESPONSIBILITIES:
- Calling, texting and lettering tenants to book appointments for operatives to attend.
- Updating the CRM with confirmed appointment times and noting the accounts.
- Sending updated access details to the operatives on the field.
- Creation of calls for each contract when they come through.
- Relating with housing manager on common area actions and updating the site details of common area access.
- Planning and scheduling efficient routes for the engineers from confirmed appointments ensuring the engineers have enough planned work for each day.
EXPERIENCE:
- Excellent organisational and admin skills.
- Knowledge of CRMs.
- Inbound and outbound call handling.
Personal Attributes:
- Ability to work on own initiative and as part of a team.
- Problem solving skills.
- Organisation and prioritising skills.
- Strong geographical knowledge of UK with a good understanding of logistics, traffic management and route planning.
If you feel this position is of interest to you, please either apply for the position directly or call Natasha and send your CV directly.
SERVICE PASSIVE INSTALLS COORDINATOR - NEWCASTLE - 26K - FIRE employer: Regen Solutions
Contact Detail:
Regen Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SERVICE PASSIVE INSTALLS COORDINATOR - NEWCASTLE - 26K - FIRE
✨Tip Number 1
Familiarise yourself with the local area in Newcastle. Understanding the geography and traffic patterns will help you demonstrate your strong geographical knowledge during the interview, which is crucial for planning efficient routes for the engineers.
✨Tip Number 2
Brush up on your CRM skills. Since the role involves updating the CRM with appointment details, being able to discuss your experience with similar systems or your ability to learn new software quickly can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed scheduling and logistics in previous roles. Being able to share specific instances where you solved problems or improved processes will showcase your organisational and prioritising skills effectively.
✨Tip Number 4
Practice your communication skills. Since the role requires liaising with tenants and housing managers, being able to articulate your thoughts clearly and confidently will be key. Consider role-playing common scenarios to build your confidence.
We think you need these skills to ace SERVICE PASSIVE INSTALLS COORDINATOR - NEWCASTLE - 26K - FIRE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in organisational and administrative roles. Emphasise any previous work with CRM systems and your ability to handle inbound and outbound calls.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Service Passive Installs Coordinator role. Mention your problem-solving skills and your geographical knowledge of the UK, as these are key attributes for the position.
Showcase Your Communication Skills: Since the role involves liaising with tenants and housing managers, demonstrate your communication skills in your application. Use clear and concise language, and provide examples of how you've effectively communicated in previous roles.
Highlight Your Planning Abilities: Discuss your experience with planning and scheduling, especially if you have managed routes or appointments before. This will show that you understand the logistical aspects of the job and can efficiently manage engineers' schedules.
How to prepare for a job interview at Regen Solutions
✨Showcase Your Organisational Skills
As a Service Passive Installs Coordinator, you'll need excellent organisational abilities. Be prepared to discuss specific examples from your past experiences where you successfully managed schedules or coordinated multiple tasks simultaneously.
✨Demonstrate Your CRM Knowledge
Familiarity with CRM systems is crucial for this role. Make sure to mention any relevant experience you have with CRM software during the interview, and be ready to explain how you've used it to improve efficiency in previous positions.
✨Highlight Your Communication Skills
Since the role involves liaising with tenants and housing managers, strong communication skills are essential. Prepare to share instances where you effectively communicated complex information or resolved conflicts through clear dialogue.
✨Understand Logistics and Route Planning
A good geographical knowledge of the UK and an understanding of logistics will set you apart. Brush up on local areas and be ready to discuss how you would plan efficient routes for engineers based on confirmed appointments.
