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- Tasks: Schedule and coordinate property repairs, ensuring smooth communication between residents and tradespeople.
- Company: Join a leading social housing maintenance team in Stratford.
- Benefits: Competitive salary of £31,000, full-time hours, and a supportive work environment.
- Why this job: Make a real difference in residents' lives by ensuring their homes are well-maintained.
- Qualifications: Previous planning experience in social housing is essential.
- Other info: Dynamic office environment with opportunities for personal growth.
The predicted salary is between 31000 - 31000 £ per year.
Location: Stratford
Salary: £31,000 per annum
Sector: Social Housing Maintenance
MUST HAVE PREVIOUS PLANNING EXPERIENCE WITHIN SOCIAL HOUSING - FULLTIME OFFICE BASED 8-5
Responsible for efficiently scheduling and coordinating property repair and maintenance activities for residents and clients, acting as a key communication point between residents, tradespeople, and supervisors. The role involves arranging appointments, managing resident queries, updating job management systems, and ensuring that repair work is completed to a high standard while adhering to contractual agreements and minimizing costs.
Key Responsibilities- Scheduling & Coordination: Arrange appointments for residents with tradespeople, ensuring efficient use of resources and adherence to service level agreements.
- Communication: Serve as the main point of contact for residents, resolving queries, changing appointments, and providing updates on job progress.
- System Management: Log current jobs onto the job management system/database, keeping all activity logs up-to-date and accurate.
- Liaison: Work closely with Supervisors and tradespeople to organize and schedule work.
- Customer Service: Provide a quality service to residents by managing their repair needs and expectations.
- Record Keeping: Maintain accurate records of repair requests and completed works within internal systems.
- Communication Skills: Excellent ability to communicate effectively with residents, supervisors, subcontractors, and suppliers.
- Organizational Skills: Strong ability to multi-task, prioritize work, and manage a busy environment.
- Technical Proficiency: Competence in using planning tools and job management systems.
- Customer Focus: A passion for service delivery and customer satisfaction is essential.
- Building Maintenance Knowledge: Basic knowledge of building maintenance tasks and their durations can be beneficial.
If you feel this Repairs Planner position is of interest to you, please either apply for the position directly or call Natasha on (phone number removed). OR PLEASE SEND YOUR CV DIRECTLY.
Repairs Planner - 31k - stratford fulltime office based employer: Regen Solutions
Contact Detail:
Regen Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Planner - 31k - stratford fulltime office based
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the hunt for a Repairs Planner role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your communication skills and be ready to discuss your previous planning experience. Think about specific examples where you’ve successfully coordinated repairs or managed resident queries – these stories will make you stand out!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with job management systems and planning tools that are commonly used in the industry. Being able to demonstrate your technical proficiency can give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the social housing maintenance sector.
We think you need these skills to ace Repairs Planner - 31k - stratford fulltime office based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous planning experience in social housing. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Repairs Planner role and how your communication and organisational skills will benefit our team.
Show Off Your Tech Skills: Since the role involves using job management systems, mention any relevant software you’ve used before. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Regen Solutions
✨Know Your Stuff
Make sure you brush up on your planning experience within social housing. Be ready to discuss specific examples of how you've efficiently scheduled repairs and coordinated with tradespeople. This will show that you understand the role and can hit the ground running.
✨Communication is Key
Since you'll be the main point of contact for residents, practice articulating how you handle queries and keep everyone updated. Think of scenarios where you resolved issues or improved communication between parties, as this will highlight your customer service skills.
✨Get Familiar with Job Management Systems
If you have experience with job management systems, be prepared to talk about it! If not, do a bit of research on common tools used in the industry. Showing that you're tech-savvy and can quickly adapt to new systems will give you an edge.
✨Show Your Organisational Skills
This role requires strong organisational abilities, so think of ways to demonstrate your multi-tasking and prioritisation skills. You could share examples of how you've managed a busy workload in the past, ensuring that all tasks were completed efficiently and to a high standard.