Job Title: Housing Admin
Location: Chatham, Kent
Salary: £27000-£28000
Contract Type: Temp to Perm
About this role:
In this varied role, you'll keep key activity moving: from cases, repairs and inspections to contractor liaison, customer communications, records, purchase orders, compliance updates and reporting.
Working pattern:
5 days in the office until you are confident in the role, with opportunities to work from home thereafter.
Role Purpose:
You'll triage and process cases, maintain accurate housing and asset records, manage inboxes, and work with colleagues and contractors to support timely action on housing hazards.
Key responsibilities include:
- Triaging and processing cases
- Maintaining accurate housing and asset records
- Managing inboxes and responding to enquiries
- Liaising with contractors and colleagues to support timely action on housing hazards
- Raising and tracking purchase orders
- Supporting repairs and inspections activity
- Handling customer communications
- Updating compliance information and producing reports
About You:
You'll be organised, detail-focused and customer-minded, with strong administration skills and the confidence to communicate clearly with colleagues, contractors and stakeholders.
Essential skills and experience
- Strong customer service, written and verbal communication skills
- Good numeracy, literacy, IT and problem-solving skills
- Ability to prioritise, meet deadlines and maintain accurate records
Desirable
- Housing sector or Keystone experience would be an advantage
Job Title: Housing Admin
Location: Chatham, Kent
Salary: £27000-£28000
Contract Type: Temp to Perm
Housing Admin in Maidstone employer: Regen Solutions
As a leading social housing service subcontractor, we pride ourselves on offering reliable and ongoing work opportunities for experienced Gas Engineers across the EX postcode areas. Our supportive work culture fosters independence while ensuring high-quality service delivery, and we provide competitive pay per completed service along with regular job opportunities, making us an excellent employer for those seeking meaningful and rewarding employment in the social housing sector.