At a Glance
- Tasks: Coordinate resources and manage workloads to ensure excellent service delivery.
- Company: Join a supportive team in a stable office environment in NW2, London.
- Benefits: Competitive salary, opportunity for growth, and a dynamic work atmosphere.
- Other info: Participate in an on-call rota and enjoy a fast-paced, collaborative environment.
- Why this job: Make a real impact by ensuring smooth operations and excellent customer service.
- Qualifications: Experience in planning or scheduling, strong organisational skills, and good IT proficiency.
The predicted salary is between 30000 - 32000 £ per year.
Location: NW2, London
Salary: £30,000 - £32,000 per annum (based on experience)
Hours: Monday to Friday, 8:00am – 5:00pm (Office Based)
Additional Requirement: Participation in an on‑call rota for evenings and weekends when required.
The Opportunity
We are currently recruiting for an organised and proactive Planner to join a busy and fast‑paced operational team based in NW2. This is an excellent opportunity for an experienced scheduler or planner who enjoys coordinating resources, managing workloads, and ensuring excellent customer service delivery. The successful candidate will play a key role in scheduling works, coordinating operatives, and maintaining effective communication between clients, residents, and field‑based teams.
Key Responsibilities
- Schedule and allocate daily works to operatives and subcontractors.
- Manage diaries effectively to maximise productivity and service delivery.
- Monitor and adjust appointments in response to operational requirements.
- Liaise with residents, clients, and operatives regarding appointments, access arrangements, and updates.
- Ensure all works are planned within agreed service level agreements (SLAs) and contractual requirements.
- Handle incoming calls, emails, and scheduling queries professionally and efficiently.
- Maintain accurate records and update internal systems in real time.
- Monitor work progress and proactively address scheduling conflicts or delays.
- Support management with performance reporting and operational administration.
- Work closely with supervisors, contract managers, and operational teams to ensure smooth service delivery.
- Participate in the on‑call rota, providing support during evenings and weekends when required.
Requirements
- Previous experience in a planning, scheduling, or coordination role.
- Experience within social housing, repairs and maintenance, construction, facilities management, or a similar environment is highly desirable.
- Strong organisational and time management skills.
- Excellent communication and customer service abilities.
- Ability to prioritise workloads and work effectively under pressure.
- Good IT skills, including Microsoft Office and scheduling systems.
- Strong attention to detail and problem‑solving skills.
- Reliable, flexible, and able to respond to changing business needs.
What's on Offer
- Salary of £30,000 - £32,000 per annum.
- Stable office‑based role in NW2.
- Supportive team environment.
- Opportunity to develop within a growing and busy operation.
If you are an organised planner with excellent coordination skills and a proactive approach, we would like to hear from you.
Planner - NW2 in London employer: Regen Solutions
Join a dynamic and supportive team in NW2, London, where your organisational skills will be valued and nurtured. We offer a stable office-based role with a competitive salary, opportunities for professional development, and a collaborative work culture that prioritises excellent customer service. Be part of a growing operation that encourages proactive problem-solving and effective communication, making it an ideal environment for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Planner - NW2 in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to planning and scheduling. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've successfully managed workloads or resolved scheduling conflicts in the past. This will demonstrate your proactive approach!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Planner - NW2 in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in planning and scheduling. Use keywords from the job description to show us you’re a perfect fit for the role!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about planning and how your skills can help our team deliver excellent service.
Show Off Your Organisational Skills:In your application, give examples of how you've managed workloads and coordinated resources in previous roles. We love seeing real-life examples!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of all the amazing candidates like you.
How to prepare for a job interview at Regen Solutions
✨Know Your Stuff
Before the interview, make sure you understand the role of a Planner inside out. Familiarise yourself with scheduling systems and the specific requirements mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Be ready to discuss your previous experience in planning or scheduling roles. Prepare examples that highlight your organisational skills and how you've effectively managed workloads in fast-paced environments. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communication is Key
Since the role involves liaising with clients, residents, and operatives, demonstrate your excellent communication skills during the interview. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you handle difficult conversations or scheduling conflicts.
✨Be Ready for Real-Time Problem Solving
Expect situational questions that test your problem-solving abilities. Think of scenarios where you had to adjust schedules on the fly or deal with unexpected changes. Show them that you can think on your feet and maintain a positive attitude under pressure.
