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- Tasks: Coordinate repairs, manage projects, and provide top-notch support to clients and residents.
- Company: Dynamic gas contractor specialising in property maintenance and installation.
- Benefits: Competitive salary, hybrid working after training, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on health and safety.
- Why this job: Join a supportive team and make a real difference in the community through your work.
- Qualifications: Previous experience as a Senior Administrator in social housing is essential.
The predicted salary is between 31241 - 31241 £ per year.
Location: Leatherhead
Salary: £31,241 per annum
Sector: Gas Contractor
Must have previous experience as a Senior Administrator working within social housing - Hybrid once training in office completed.
PURPOSE: The Senior Administrator is responsible for providing administrative and clerical services in order to ensure effective and efficient administrative operations. Providing residents and clients with information and support at all stages of service and works.
NATURE & SCOPE: The company is a property maintenance and installation organisation, which specialises in building repairs and maintenance work, including disabled adaptations to private, commercial landlords and industrial property owners of all kind.
ROLE SPECIFICATIONS: The below points form a guide to the duties and responsibilities under this position, but flexibility will be required:
- OPERATIONAL: Co-ordinate all repairs. Maintaining communication with the client, residents, Site staff and sub-contractors.
- Provide all works quotations.
- Arrange site surveys with Supervisors/FOM's.
- Manage the administration of works from pre-start to handover.
- Raise and enter new projects/work orders using Oneserve system.
- COMMERCIAL: Application for Payment (AFP) for works based on an operatives' timesheet and SoRs/sub-contractors' SoRs.
- Collate and issue out the Monthly Financial statistics.
- Collate and issue the Weekly Financial Statistics for all jobs Pending, not yet Completed & completed.
- Apply for variations where the actual work required is different to the work described on the work order. This may also involve requesting an extension of time.
- Draw up job specifications provided by Supervisors/FOM's.
- Maintain a 'job tracker' for each workstream, showing the status and value of work orders.
HEALTH AND SAFETY RESPONSIBILITIES: Your health and safety responsibilities include a duty to:
- Work safely and well, and to regard your own health and safety and the safety and well-being of others who may be affected by your actions as a primary consideration.
- Comply with the company's Health and Safety Policy and observe all health and safety policy procedures that are relevant to your work.
- Cooperate with your employer, and your colleagues, and all those who share a responsibility for health and safety.
- Adhere to any safety warnings provided in respect of hazards within the working environment, e.g. fire safety, etc. and report any issues regarding health and safety hazards e.g. slip and trip hazards, etc. that otherwise present themselves or come to your attention.
- Report any accidents/incidents, or unsafe situations to your supervisor or line manager.
QUALIFICATIONS, KNOWLEDGE, SKILLS AND EXPERIENCE:
QUALIFICATIONS
- Minimum of 4 GCSEs or Equivalent, Grades A - C (must include English & Math) Essential.
- NVQ in Business Administration Desirable.
- NVQ in Customer Service Desirable.
- Fire Warden training achievement Desirable.
- First Aid at Work (1-Day) training achievement Desirable.
- Display Screen Training achievement Desirable.
EXPERIENCE
- Experience of high volume, high pressure environments Essential.
- Knowledge of office administration Essential.
- Significant experience in a customer service type role, dealing directly with the public Essential.
- Preferably have experience of building construction and/or housing maintenance Desirable.
KNOWLEDGE and SKILLS
- Excellent verbal and written communication skills Essential.
- Willingness and ability to undertake further training and development related to the role Essential.
- Understanding of and commitment to providing high quality services and customer care Essential.
- Ability to work productively within a team environment Essential.
- Understanding of and commitment to equality and diversity Essential.
- Ability to use standard information technology (e.g. Microsoft Office software and electronic mail) Essential.
- Ability to accurately analyse numerical and verbal information Essential.
- Effective time and workload management and administration skills Essential.
- Excellent negotiation and problem solving skills Essential.
If you feel as though this Senior Administrator role is a good match for you - please apply now or email your updated CV.
Senior Administrator - Leatherhead - £31k - Gas contractor employer: Regen Solutions
Contact Detail:
Regen Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator - Leatherhead - £31k - Gas contractor
✨Tip Number 1
Get to know the company before your interview. Research their projects, values, and culture. This will help us tailor our answers and show that we're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to administration and customer service. We can even role-play with a friend to boost our confidence and refine our responses.
✨Tip Number 3
Prepare some questions to ask at the end of the interview. This shows our enthusiasm and helps us determine if the company is the right fit for us.
✨Tip Number 4
After the interview, send a thank-you email. It’s a nice touch that keeps us on their radar and reinforces our interest in the position. Plus, we can apply directly through our website for a smoother process!
We think you need these skills to ace Senior Administrator - Leatherhead - £31k - Gas contractor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Senior Administrator, especially in social housing. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to the job description and show us your passion for providing excellent customer service.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills and experiences stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Regen Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of the gas contracting sector and social housing. Familiarise yourself with common administrative tasks and challenges in this field, as well as the specific responsibilities mentioned in the job description.
✨Showcase Your Experience
Prepare to discuss your previous experience as a Senior Administrator. Be ready to provide examples of how you've coordinated repairs, managed communications, and handled financial statistics in high-pressure environments. This will demonstrate your capability to handle the role effectively.
✨Ask Smart Questions
Think of insightful questions to ask during the interview. Inquire about the company's approach to health and safety or how they manage client relationships. This shows your genuine interest in the role and helps you understand if the company is the right fit for you.
✨Demonstrate Team Spirit
Highlight your ability to work within a team. Share examples of how you've collaborated with colleagues or managed projects in the past. This is crucial, especially since the role involves liaising with various stakeholders like clients, residents, and subcontractors.