At a Glance
- Tasks: Coordinate and manage repair requests while ensuring excellent customer service.
- Company: Join a supportive team in a dynamic environment in Leatherhead.
- Benefits: Enjoy a competitive salary, hybrid working, and career development opportunities.
- Other info: Fast-paced role with opportunities for growth and collaboration.
- Why this job: Make a real difference by ensuring repairs are completed efficiently and effectively.
- Qualifications: Previous admin experience and strong organisational skills required.
The predicted salary is between 26500 - 26500 £ per year.
Location: Leatherhead Office (Hybrid Working Available Following Training)
Salary: £26,227.50 per annum
We are currently recruiting for an organised and customer-focused Repairs Administrator to join a busy and supportive team based in Leatherhead. This is an excellent opportunity for an individual with strong administrative skills who enjoys working in a fast-paced environment and takes pride in delivering excellent service and maintaining efficient processes.
The successful candidate will be responsible for supporting the coordination and administration of repairs, ensuring work is scheduled, tracked, and completed efficiently while maintaining high standards of communication with internal teams, contractors, and customers. Following a successful training period, this role offers hybrid working flexibility.
Key Responsibilities- Managing and coordinating repair requests from initial enquiry through to completion
- Raising and processing repair jobs accurately within internal systems
- Liaising with contractors, suppliers, and internal departments to ensure repairs are scheduled and completed within agreed timescales
- Monitoring outstanding repairs and proactively following up to ensure timely resolution
- Handling customer enquiries and providing updates on repair progress in a professional and timely manner
- Maintaining accurate records, documentation, and system updates relating to repairs and maintenance activity
- Escalating complex issues or delays where necessary and supporting effective resolutions
- Supporting reporting and administrative processes to ensure operational efficiency
- Ensuring compliance with internal procedures and service standards
The ideal candidate will have previous experience within an administrative, repairs, property, or customer service environment and will demonstrate strong organisational skills with the ability to manage multiple priorities effectively.
Key skills and experience include:- Previous administration experience, ideally within repairs, property, maintenance, or scheduling environments
- Strong organisational skills with excellent attention to detail
- Confident communication skills with the ability to liaise with multiple stakeholders
- Ability to prioritise workloads and manage tasks effectively in a fast-paced environment
- Good IT skills, including experience using internal systems and Microsoft Office packages
- Customer-focused mindset with a proactive and solutions-driven approach
- Ability to work independently and collaboratively within a team
- Competitive salary of £26,227.50 per annum
- Hybrid working available once training has been successfully completed
- Office base in Leatherhead
- Opportunity to join a collaborative and supportive working environment
- Ongoing development and career progression opportunities
Repairs administrator in Leatherhead employer: Regen Solutions
Join our dynamic team as a Repairs Administrator in Leatherhead, where we prioritise a supportive work culture and offer hybrid working options post-training. With a competitive salary and opportunities for ongoing development, you'll thrive in an environment that values your contributions and fosters career progression while ensuring excellent service delivery to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs administrator in Leatherhead
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help us tailor our answers and show that we're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable we are with our responses, the more confident we'll feel during the actual interview.
✨Tip Number 3
Prepare some questions to ask at the end of the interview. This shows that we're engaged and keen to learn more about the role and the team. Plus, it gives us a chance to find out if this is the right fit for us!
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in leaving a positive impression. It shows our enthusiasm for the role and keeps us on their radar as they make their decision.
We think you need these skills to ace Repairs administrator in Leatherhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administrative experience, especially in repairs or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Repairs Administrator role. Share specific examples of how you've managed multiple priorities and delivered excellent service in the past.
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your application reflects your confident communication style. We love candidates who can convey information clearly and professionally, so let that shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Regen Solutions
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Repairs Administrator role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples of how you've managed multiple priorities in the past. Think of situations where you successfully coordinated tasks or handled customer enquiries efficiently. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly and Professionally
As a Repairs Administrator, you'll need to liaise with various stakeholders. Practice articulating your thoughts clearly and professionally during the interview. Use examples from your past experiences to illustrate your communication skills, especially when dealing with customers or contractors.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, company culture, and expectations for the role. This shows that you're engaged and serious about the opportunity. Plus, it gives you a chance to assess if the company is the right fit for you!
