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- Tasks: Lead a team to deliver high-quality reactive maintenance services in social housing.
- Company: Join a leading Tier 1 maintenance contractor with a strong reputation.
- Benefits: Competitive salary up to £60,000 plus benefits and career development.
- Why this job: Make a real difference in the community while managing impactful projects.
- Qualifications: Experience in repairs management within social housing is essential.
- Other info: Opportunity for growth in a dynamic and supportive environment.
The predicted salary is between 60000 - 60000 £ per year.
Location: Kingston upon Thames
Salary: Up to £60,000 per annum + Benefits
Contract Type: Full-Time, Permanent
Start Date: ASAP
Employer: Tier 1 Maintenance Contractor
Role Purpose
As a Reactive Repairs Manager for a leading Tier 1 maintenance contractor, you will be responsible for the end-to-end delivery of high-volume reactive maintenance services across a large social housing portfolio in Kingston upon Thames. You will lead a multi-disciplinary team of trade operatives and subcontractors to ensure that all repairs are completed safely, on time, and to an exceptional standard, maintaining high levels of tenant satisfaction and strict KPI compliance.
Key Responsibilities
- Oversee the daily delivery of reactive repairs, ensuring the "Right First Time" approach is embedded across the service.
- Manage and report on key performance indicators (KPIs), including emergency response times, appointment kept rates, and post-repair quality audits.
- Lead, mentor, and develop a team of supervisors and direct tradespeople. Conduct regular 1-to-1s, tool-box talks, and performance reviews.
- Monitor expenditure against the reactive repairs budget, ensuring cost-effective material procurement and efficient labor allocation.
- Act as the lead for site safety, ensuring all works comply with CDM 2015 regulations, asbestos management, and general H&S legislation.
- Client Liaison: Act as the primary point of contact for the local authority or Housing Association partners, attending monthly progress meetings and addressing escalations.
- Technical Oversight: Provide expert technical guidance on complex diagnostics, particularly regarding structural issues, damp and mould, and multi-trade projects.
Requirements (Person Specification)
Experience
- Essential: Proven experience as a Repairs Manager or similar role within the Social Housing sector.
- Contractor Background: Demonstrable experience working for a Tier 1 Maintenance Contractor or large-scale DLO (Direct Labour Organisation).
- Technical Knowledge: Strong understanding of building regulations, NHF Schedule of Rates (SOR), and modern construction methods.
Qualifications & Skills
- SMSTS
- NVQ Level 6
- Social Housing background
- Experience in reactive repairs
Repairs Manager in Kingston upon Thames employer: Regen Solutions
Contact Detail:
Regen Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Manager in Kingston upon Thames
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant online groups, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and recent achievements. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to repairs management and your experience in social housing. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that job!
We think you need these skills to ace Repairs Manager in Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs Manager role. Highlight your experience in social housing and any relevant qualifications like SMSTS or NVQ Level 6. We want to see how your background fits with what we're looking for!
Showcase Your Achievements: When writing your application, don’t just list your duties; showcase your achievements! Use specific examples of how you’ve improved KPIs or led successful projects. This helps us see the impact you've made in previous roles.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your experience and skills.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Regen Solutions
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to building regulations and the NHF Schedule of Rates. Being able to discuss these confidently will show that you’re not just familiar with the role but also have the expertise needed to excel as a Repairs Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, especially in a reactive repairs context. Think about specific situations where you mentored team members or improved performance through effective communication. This will demonstrate your capability to lead and develop a multi-disciplinary team.
✨Understand the KPIs
Familiarise yourself with key performance indicators relevant to the role, such as emergency response times and appointment kept rates. Be ready to discuss how you’ve managed these metrics in previous roles and what strategies you implemented to ensure compliance and tenant satisfaction.
✨Safety First
Since site safety is crucial, be prepared to talk about your experience with health and safety regulations, particularly CDM 2015. Share any specific instances where you ensured compliance and how you handled safety issues on-site, as this will highlight your commitment to maintaining a safe working environment.