Voids Administrator - LU5 - Temp - Hybrid in Dunstable

Job Title: Voids PlannerLocation: LU5, DUNSTABLE

Salary: £16-£17ph

Sector: Social Housing Maintenance – VOIDS ADMIN

Job Title: Voids AdministratorService Area: Connect Property Services

Reports to: Voids Process Manager

Job PurposeTo provide high-quality administrative support to the voids service, ensuring empty properties are managed efficiently and returned to a safe, compliant, and lettable standard within target timescales, helping to minimise rent loss and meet regulatory and service performance requirements.

Key Responsibilities

Administer the end-to-end voids process from tenancy end to re-let

Raise, update, and monitor repairs and void works orders using the housing management system

Liaise with surveyors, repairs teams, contractors, lettings, and housing officers to coordinate works and access

Maintain accurate and up-to-date records in line with audit and regulatory requirements

Track void turnaround times and highlight delays or risks to targets

Respond to enquiries from internal teams, contractors, and external partners

Ensure void properties meet social housing standards, policies, and procedures

Knowledge, Skills & Experience – Essential

Previous administrative experience, ideally within social housing or property services

Strong organisational skills with the ability to manage competing priorities

High level of accuracy and attention to detail

Confident using IT systems, including housing management and repairs systemsExcellent communication skills

Knowledge, Skills & Experience – Desirable

Experience working with voids, repairs, or asset management teams

Knowledge of social housing voids processes, lettings, and compliance requirements

Understanding of health & safety and property compliance in social housing

Personal Attributes

Customer-focused with an understanding of social housing values

Proactive and able to work under pressure

Team-oriented with the ability to work independently

Committed to equality, diversity, and safeguarding

Values & Compliance

Work in line with the organisation\’s values, policies, and regulatory standards

Promote health & safety, safeguarding, and data protection at all times

if this Voids Administrator role is of interest to you – please send your CV directlyn to:

#J-18808-Ljbffr