Contract Manager
Responsive Maintenance
Winchester
55,000 - 60,000 + Package
Social Housing / Housing Maintenance (DTD, Voids, Planned & Disrepair)
About the Opportunity
Regen Solutions is proud to partner with a market-leading Tier 1 Main Contractor, to source an experienced and driven Contract Manager to lead their South Responsive Maintenance contract based out of Winchester. This is a high-profile operational leadership role. You will take full ownership of delivering a safe, compliant, and profitable responsive repairs service spanning Day-to-Day (DTD) repairs, Voids, Planned Maintenance, and Disrepair works. If you are a commercial, people-focused leader looking to make an impact within an industry giant, this is your next career step.
Key Responsibilities
- Operational Excellence: Oversee all aspects of service delivery, ensuring all maintenance works are completed on time, within cost, and to the highest quality standards.
- Commercial & Financial Ownership: Drive the financial performance of the contract, managing the operating and capital budgets to meet or exceed turnover, margin, and profitability targets.
- Team Leadership: Lead, motivate, and continuously develop a high-performing, multi-disciplinary team. Conduct 1-2-1s, PDRs, toolbox talks, and inductions.
- Performance & Compliance: Maintain strict compliance with Health & Safety (SHEQ) legislation and contractual obligations. Manage KPI performance, producing robust weekly and monthly reports.
- Client & Customer Relations: Build strong, collaborative relationships with clients, commercial teams, and internal stakeholders, while proactively managing customer satisfaction and complaints resolution.
Financial & People Responsibility
- Budgetary Control: Full P&L responsibility for operating and capital budgets in line with tender assumptions.
- Direct Leadership of: Supervisors, Multi-Skilled Engineers, Schedulers/Planners, Administrators, and Supply Chain Partners.
What We Are Looking For
Knowledge & Experience
- A proven track record managing responsive maintenance contracts within the social housing / housing maintenance sector.
- Strong commercial acumen and a deep understanding of KPI management and Schedule of Rates (SOR) codes.
- Demonstrable experience in contract mobilization and performance management.
Qualifications
- SMSTS or IOSH qualification.
- Minimum of 3 years' experience successfully leading a unit or contract.
- HNC (or equivalent) in Construction or a related discipline is highly desirable.
Skills & Behaviours
- Exceptional leadership and communication skills, with the ability to manage multiple projects simultaneously.
- A customer-first mindset with a passion for continuous service improvement.
- A resilient, proactive, and collaborative leadership style that inspires teams.
- Proficient across Microsoft Office suites (Excel, Word, PowerPoint).
Contract Manager in Colden Common employer: Regen Solutions
Regen Solutions is an excellent employer, offering a supportive work culture that values teamwork and skill development. With opportunities for growth in a dynamic environment, employees benefit from a company van, fuel card, generous holiday allocation, and pension contributions, making it a rewarding place to build a career in social housing maintenance across Enfield and North London.
