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For Companies At a Glance
- Tasks: Schedule and coordinate repairs in social housing, ensuring smooth communication between residents and operatives.
- Company: Join a supportive team focused on social housing improvements.
- Benefits: Competitive pay, long-term stability, and an immediate start.
- Why this job: Make a real difference in people's homes while developing your planning skills.
- Qualifications: Experience in social housing planning and strong communication skills required.
- Other info: Fast-paced environment with opportunities for growth and learning.
The predicted salary is between 15 - 20 ÂŁ per hour.
We are currently recruiting on behalf of our client for an experienced Temporary Planner with a strong background in social housing to join their team in Loughton on a longâterm temporary basis. This is a fantastic opportunity for a planner who has previously worked within social housing repairs, maintenance, or planned works and understands the fastâpaced, reactive nature of this sector.
The Role
As Planner, you will be responsible for scheduling and coordinating repairs and maintenance works within occupied social housing properties. You will act as a key link between residents, operatives, supervisors, and clients to ensure appointments are efficiently managed and service levels are maintained.
Key Responsibilities
- Scheduling reactive and planned maintenance works for operatives
- Managing diaries to maximise productivity and meet SLAs
- Coordinating emergency and urgent repairs
- Liaising with residents to confirm and rearrange appointments
- Monitoring job progress and updating systems in real time
- Ensuring compliance with client KPIs and contractual targets
- Handling high volumes of calls and planning requests
- Supporting supervisors with resource allocation
Essential Requirements
- Proven experience working as a Planner within social housing repairs and maintenance
- Experience scheduling operatives in a fastâpaced environment
- Strong understanding of KPIs and service level agreements within social housing
- Excellent communication skills, particularly when dealing with residents
- Strong IT skills and experience using scheduling systems
- Highly organised with the ability to prioritise urgent works
- Available for a longâterm temporary assignment
What's on Offer
- Longâterm temporary opportunity with stability
- Competitive hourly rate dependent on experience
- Immediate start available
- Supportive team environment
Planner - Loughton in Basildon employer: Regen Solutions
Contact Detail:
Regen Solutions Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Planner - Loughton in Basildon
â¨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by brushing up on your knowledge of KPIs and service level agreements. Be ready to discuss how you've managed scheduling and prioritised urgent works in past roles. Show them you know your stuff!
â¨Tip Number 3
When you get that interview, donât just talk about your experienceâbring examples! Share specific instances where you successfully coordinated repairs or managed high volumes of calls. Itâll make you stand out!
â¨Tip Number 4
Apply through our website! Weâve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, itâs super easy to navigate and keeps everything in one place.
We think you need these skills to ace Planner - Loughton in Basildon
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights your experience in social housing repairs and maintenance. We want to see how your skills match the role, so donât be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youâre the perfect fit for the Planner role. Share specific examples of your past work that relate to scheduling and coordinating repairs.
Show Off Your Communication Skills: Since you'll be liaising with residents and operatives, it's crucial to demonstrate your excellent communication skills. We love seeing how you handle interactions in your application, so include any relevant experiences!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the easiest way for us to receive your application and ensures you donât miss out on this fantastic opportunity in Loughton!
How to prepare for a job interview at Regen Solutions
â¨Know Your Stuff
Make sure you brush up on your knowledge of social housing repairs and maintenance. Understand the key responsibilities of a Planner in this sector, especially around scheduling and coordinating works. This will help you answer questions confidently and show that you're the right fit for the role.
â¨Showcase Your Communication Skills
Since you'll be liaising with residents and various teams, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively managed relationships in previous roles, especially in high-pressure situations. This will highlight your ability to handle the fast-paced nature of the job.
â¨Be Organised and Prioritise
As a Planner, organisation is key. Bring examples of how you've successfully managed multiple tasks or projects at once. Discuss your strategies for prioritising urgent works and meeting SLAs, as this will show your potential employer that you can thrive in a busy environment.
â¨Familiarise Yourself with KPIs
Understanding KPIs and service level agreements is essential for this role. Before the interview, research common KPIs in social housing and think about how you've met or exceeded them in past positions. This will demonstrate your awareness of the industry's standards and your commitment to achieving them.