At a Glance
- Tasks: Deliver a top-notch customer experience and maximise sales in your concession area.
- Company: Join a friendly, family-run garden centre with a diverse team.
- Benefits: Earn above minimum wage, enjoy discounts, bonuses, and 28 days holiday.
- Other info: Be part of a sustainability-focused team and enjoy career growth opportunities.
- Why this job: Make a real impact while developing skills in a supportive environment.
- Qualifications: Previous retail experience is essential; training will be provided.
The predicted salary is between 10 - 12 £ per hour.
Do you love meeting new people, tending to ask lots of questions and get a buzz from giving personalised advice? Want to take full ownership of your Concession and really make it your own? If so, then you would love to hear more about our exciting opportunity for a Sales Assistant to join our Notcutts Garden Centre store team in Tunbridge Wells working 4 hours per week.
Previous retail experience is essential, however training will be given. People love working in our Concessions - and we have the employee engagement results to prove it. You’ll find members of the regional teams as diverse as the customers who love shopping in them. It’s a friendly, supportive family business - a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences consumers really appreciate.
The difference you’ll make:
- You will deliver a first-class customer experience, tailored to people’s individual needs.
- Help to maximise sales within your concession area within store.
- With your warm personality and enthusiasm, your Concession will always be friendly and inviting to both regular and new customers.
- Deliveries will be processed and clothing and accessories will be replenished and displayed with your intuitive merchandising skills.
- Your in-depth product knowledge of feature and benefits allows you to provide expert advice on what customers need for all their adventures.
Our investment in YOU!
We understand that everyone’s career path and ambitions are different, which is why we have created our bespoke Trailblazers retail development programme that is available for all Concessions & Retail employees. You will develop transferable skills and gain valuable experience when part of the Regatta Family, whilst working with a diverse group of people across your region who share the same core values of Great Relationships and Entrepreneurial Spirit!
Our investment in the environment!
Sustainability is at the core of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in!
What we can offer you:
- Starting pay above minimum wage between £10.60 and £12.31 per hour.
- Additional pay increases in line with our Trailblazers development programme - earn as you learn!
- A quarterly bonus based on targets and sales performance.
- Brand new kit provided twice a year to wear on your concession.
- Up to 70% discount on all Regatta Group brands.
- Fantastic monthly and annual awards to recognise individual and regional achievements.
- 28 days annual leave (inclusive of bank holidays & pro-rated for weekly hours).
- Holiday pay based on your average hours worked.
- Long service awards, including meals and trips away as well as an extra day of annual leave!
- Meaningful internal and external wellbeing initiatives and support available.
- A charity fundraising matching scheme as well as long standing partnerships with charities such as the Alzheimer’s society.
- High employee engagement results.
- Be part of a great regional team, yet take full ownership of your concession.
Sales Assistant - 4 Hours Per Week in Royal Tunbridge Wells employer: REGATTA
At Notcutts Garden Centre in Tunbridge Wells, we pride ourselves on being a friendly and supportive family business that values each team member's unique contributions. Our commitment to employee growth is evident through our bespoke Trailblazers retail development programme, which empowers you to develop transferable skills while enjoying a vibrant work culture filled with diverse individuals who share a passion for exceptional customer service. With competitive pay, generous discounts, and a focus on sustainability, joining our team means becoming part of a community dedicated to making a positive impact both in the workplace and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - 4 Hours Per Week in Royal Tunbridge Wells
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like REGATTA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like REGATTA!
We think you need these skills to ace Sales Assistant - 4 Hours Per Week in Royal Tunbridge Wells
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at REGATTA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at REGATTA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show REGATTA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at REGATTA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
