Concession Sales Lead – Customer Experience & Merchandising

Concession Sales Lead – Customer Experience & Merchandising

Full-Time 10 - 12 € / hour (est.) No home office possible
REGATTA

At a Glance

  • Tasks: Lead sales and enhance customer experience at Tates Garden Centre.
  • Company: Join a supportive family business focused on sustainability.
  • Benefits: Enjoy competitive pay, discounts, and quarterly bonuses.
  • Other info: Flexible 6-hour work week with a focus on employee engagement.
  • Why this job: Make a difference in customer experiences while developing your retail skills.
  • Qualifications: Previous retail experience is essential; training provided.

The predicted salary is between 10 - 12 € per hour.

REGATTA is looking for a passionate Sales Assistant to join our team at Tates Garden Centre in Horsham, working 6 hours per week. You'll take ownership of your concession, offering personalized advice and ensuring a first-class customer experience.

Previous retail experience is essential, but we'll provide training. Enjoy perks like competitive pay, discounts, and quarterly bonuses while being part of a supportive family business that values sustainability and employee engagement.

Concession Sales Lead – Customer Experience & Merchandising employer: REGATTA

REGATTA is an excellent employer that fosters a supportive and engaging work culture, perfect for those looking to make a meaningful impact in retail. Located at Tates Garden Centre in Horsham, employees benefit from competitive pay, discounts, and quarterly bonuses, alongside opportunities for personal growth and development within a family-run business that prioritises sustainability and customer satisfaction.

REGATTA

Contact Detail:

REGATTA Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Concession Sales Lead – Customer Experience & Merchandising

Tip Number 1

Get to know the company! Research REGATTA and their values, especially around sustainability and customer experience. This will help you connect with the team during your interview and show that you're genuinely interested.

Tip Number 2

Practice your sales pitch! Think about how you would approach a customer in the store. Role-play with a friend or family member to get comfortable with offering personalised advice and creating that first-class customer experience.

Tip Number 3

Dress the part! When you go for your interview, wear something that reflects the brand's style. It shows you understand their image and are ready to represent them well in the concession.

Tip Number 4

Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm right from the start!

We think you need these skills to ace Concession Sales Lead – Customer Experience & Merchandising

Customer Service Skills
Sales Skills
Retail Experience
Personalised Advice
Communication Skills
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about providing a first-class experience for customers, so share any relevant experiences that highlight your passion.

Tailor Your CV:Make sure your CV is tailored to the role of Sales Assistant. Highlight your previous retail experience and any specific skills that relate to merchandising and customer engagement. We love seeing how your background fits with what we do!

Be Authentic:Don’t be afraid to let your personality come through in your application. We’re looking for someone who will fit into our family business culture, so being genuine can really make you stand out from the crowd.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at REGATTA

Know Your Product

Before the interview, make sure you’re familiar with REGATTA’s products and values. Understanding their commitment to sustainability and customer experience will help you demonstrate your passion for the brand and how you can contribute to their mission.

Showcase Your Retail Experience

Prepare specific examples from your previous retail roles that highlight your ability to provide excellent customer service. Think about times when you went above and beyond for a customer or how you handled challenging situations—this will show them you’re ready to take ownership of your concession.

Emphasise Team Spirit

Since REGATTA values employee engagement, be ready to discuss how you work well in a team. Share experiences where you collaborated with colleagues to enhance customer experience or improve sales, showing that you’re a team player who fits into their supportive family business culture.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for growth, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.