At a Glance
- Tasks: Lead a retail team, deliver top-notch customer service, and maintain store standards.
- Company: Join Regatta, a vibrant brand with a focus on teamwork and community.
- Benefits: Earn £13.25 per hour, enjoy discounts, bonuses, and 28 days annual leave.
- Other info: Engage in sustainability initiatives and community events for a fulfilling work experience.
- Why this job: Make a difference in customers' lives while developing your leadership skills.
- Qualifications: Retail experience and a passion for motivating teams are key.
The predicted salary is between 13.25 - 13.25 £ per hour.
Do you enjoy working in a retail environment where you can motivate a team and drive high standards across the store?
Do you love meeting new people and giving personalised advice?
This role is for a Supervisor at Regatta in Manchester, 30 hours per week.
Responsibilities
- Deliver a first‑class customer experience, tailored to individual needs.
- Maintain a friendly and inviting store atmosphere for regular and new customers.
- Replenish and display clothing and accessories with intuitive merchandising skills.
- Provide expert advice on products, features, and benefits.
- Offer operational support to the Store Manager, motivating the team to maintain consistently high standards.
- Run the store in the Manager’s absence, cash up tills, open and close the store.
Qualifications
- Previous experience working within a retail store.
- Experience supervising and motivating a team is beneficial.
- Strong customer service skills and product knowledge.
Benefits
- Starting pay £13.25 per hour.
- Pay increases in line with the Trailblazers development programme.
- Monthly bonus based on store performance.
- Brand‑new kit each season.
- Up to 70% discount on all Regatta Group brands.
- 28 days annual leave (inclusive of bank holidays, pro‑rated for weekly hours).
- Holiday pay based on average hours worked.
- Long‑service awards, meals, trips, and an extra day of annual leave.
- Well‑being initiatives and support.
- Charity fundraising matching scheme and partnerships with charities such as the Alzheimer’s Society.
- Store events within the local community.
- Career Development
Regatta offers a bespoke Trailblazers retail development programme available to all team members, providing transferable skills and experience.
Sustainability
You will have the opportunity to support the Group‑wide sustainability committee and put ideas into action.
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StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - 30 hours per week in Manchester
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Regatta Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Supervisor - 30 hours per week in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Regatta Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Regatta Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Regatta Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Regatta Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Regatta Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Regatta Group!
