We are looking for IT Support Engineers with broad, hands‑on experience supporting technology in a busy, live operational environment.
This is wider than a conventional desktop‑support role. You’ll support a mix of:
- Windows and Microsoft 365
- Azure, Active Directory and Entra ID
- User accounts, permissions and MFA
- LAN, Wi-Fi, TCP/IP, DHCP and DNS
- Hardware, peripherals and infrastructure
- EPOS and payment technology
- Kiosks and customer‑facing terminals
- CCTV and access‑control systems
You’ll be troubleshooting incidents through to Level 2 and working in an environment where IT issues can directly affect customers, transactions and day‑to‑day operations.
Experience supporting retail, hospitality, transport, leisure, venues or another high‑availability operational environment would be particularly relevant.
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IT Support Engineer employer: Regal Cloud
As an IT Support Engineer with us, you'll thrive in a dynamic and fast-paced environment where your contributions directly impact customer experiences and operational efficiency. We pride ourselves on fostering a collaborative work culture that encourages continuous learning and professional growth, offering comprehensive training and development opportunities tailored to your career aspirations. Located in a vibrant area, our company also provides unique benefits such as flexible working arrangements and a supportive team atmosphere, making it an excellent place for those seeking meaningful and rewarding employment.
