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- Tasks: Lead pharmacy operations, manage a team, and ensure compliance with regulations.
- Company: Join an innovative digital healthcare provider transforming patient care through technology.
- Benefits: Enjoy flexible working options, professional development, and a supportive team culture.
- Why this job: Be at the forefront of healthcare innovation while making a real impact on patient lives.
- Qualifications: Must be a GPhC-registered pharmacist with management experience and independent prescribing qualification.
- Other info: This role involves building systems from scratch and reporting directly to the founders.
The predicted salary is between 48000 - 84000 £ per year.
Refyne are partnered with an innovative and rapidly growing digital healthcare provider specialising in personalised, prescription-based treatments in the health and wellness space. With a strong emphasis on patient support and clinical excellence, this company is reshaping how people access care through technology and tailored service. As they continue to expand their operations and customer base, they are looking for a Superintendent Pharmacist to lead the clinical and operational side of the pharmacy, from prescribing and team management to building the systems that keep things safe and scalable. This is a build-systems-from-scratch role. You’ll report directly to the founders and work closely with their prescribers, dispensers and support team. You’ll wear multiple hats: clinical lead, team manager and day-to-day problem solver. As Superintendent Pharmacist and Registered Manager for CQC, you’ll take full ownership of legal operations, service quality and regulatory compliance across the board. You’ll be responsible for legal operations under GPhC regulations, provide expert guidance to the team and take an active role in prescribing and daily pharmacy operations.
Key Responsibilities:
- Being the responsible Pharmacist in line with GPhC standards
- Prescribe medication during high-volume periods or complex cases
- Lead the clinical and dispensing team (prescribers, dispensers and customer support)
- Oversee day-to-day pharmacy operations, from handling customer escalations to tech issues and anything else that keeps things moving
- Review and rewrite SOPs, policies and protocols to match how things work
- Prepare and lead on GPhC inspections, audits and quality systems
As the Pharmacist & Registered Manager for CQC:
- Lead the day-to-day running of the service, making sure care is safe, high-quality and centred around the people we support
- Ensure full compliancy with CQC regulations and any other legal requirements
- Oversee hiring, onboarding, and training, and support the team’s growth and development
- Keep our records sharp, stay on top of statutory notifications, and make sure we’re always ready for inspections
- Handle safeguarding, health & safety and risk management to keep both patients and staff protected
- Build strong relationships with patients, families, external partners and regulators
- Keep an eye on budgets and resources to make sure the service runs sustainably
- Handle complaints and incidents in a calm, thoughtful and regulation-aligned way
About you:
- GPhC-registered pharmacist, with at least 3 years post-registration
- Independent Prescribing Qualification
- Experience in a community pharmacy setting
- Management experience - you’ve led a team, handled inspections, written SOPs and owned tough decisions
- Confidence to make decisions without constant input
Nice to have:
- Experience in a GP practice or online pharmacy
- Knowledge of GLP-1 medication
- Experience improving or automating operational systems
Contact Detail:
Refyne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Superintendent Pharmacist
✨Tip Number 1
Familiarise yourself with GPhC regulations and CQC compliance requirements. Understanding these standards will not only help you in the role but also demonstrate your commitment to maintaining high-quality care during interviews.
✨Tip Number 2
Network with professionals in the digital healthcare space. Attend relevant conferences or webinars to connect with others in the industry, which can provide insights into the company culture and expectations for the Superintendent Pharmacist role.
✨Tip Number 3
Prepare to discuss your experience in team management and operational improvements. Be ready to share specific examples of how you've led teams, handled inspections, or improved systems in previous roles, as this will be crucial for the position.
✨Tip Number 4
Research Refyne's approach to personalised healthcare and their use of technology. Understanding their mission and values will allow you to tailor your discussions and show how your vision aligns with theirs during the interview process.
We think you need these skills to ace Superintendent Pharmacist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a GPhC-registered pharmacist, focusing on your management skills and any relevant experience in community pharmacy settings. Emphasise your independent prescribing qualification and any specific achievements that align with the responsibilities of the Superintendent Pharmacist role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital healthcare and how your background makes you a perfect fit for this innovative company. Discuss your experience in leading teams, handling inspections, and your approach to building systems from scratch, as these are key aspects of the role.
Highlight Relevant Experience: When detailing your work history, focus on experiences that demonstrate your ability to manage pharmacy operations, oversee compliance with regulations, and lead a clinical team. Use specific examples to illustrate your problem-solving skills and your capacity to handle high-pressure situations.
Showcase Your Knowledge: If you have experience with GLP-1 medication or have worked in a GP practice or online pharmacy, make sure to mention this. Highlighting your knowledge of current trends in healthcare technology and patient support will show that you are well-prepared for the challenges of the role.
How to prepare for a job interview at Refyne
✨Showcase Your Clinical Expertise
As a Superintendent Pharmacist, you'll need to demonstrate your deep understanding of GPhC standards and independent prescribing. Be prepared to discuss specific cases where you've successfully prescribed medication or led clinical teams, highlighting your decision-making process.
✨Emphasise Team Leadership Skills
This role requires strong management capabilities. Share examples of how you've led a team in a pharmacy setting, focusing on your experience with hiring, training, and supporting team development. Discuss any challenges you faced and how you overcame them.
✨Prepare for Regulatory Questions
Given the emphasis on compliance and quality systems, expect questions about your experience with CQC regulations and GPhC inspections. Be ready to explain how you've handled audits and maintained service quality in previous roles.
✨Demonstrate Problem-Solving Abilities
You'll be expected to manage day-to-day operations and resolve issues as they arise. Prepare to discuss specific instances where you've successfully navigated challenges, whether related to customer escalations or operational hurdles, showcasing your calm and thoughtful approach.
