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For Companies At a Glance
- Tasks: Lead and inspire the salon team while delivering exceptional client experiences in hair services.
- Company: Join a dynamic company specializing in hair replacement and styling for all ages.
- Benefits: Enjoy a competitive salary, uncapped commission, staff discounts, and generous holiday time.
- Why this job: Be part of a growth-focused culture with clear progression opportunities and in-house training.
- Qualifications: Experience in salon management and NVQ Level 3 in Hair Styling required; passion for client care is essential.
- Other info: Full training provided; must have a clean driving license and DBS certificate.
Salon Manager – Hair Industry
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Full Time – 12 Months FTC (Maternity Cover)
Brighton
An exciting opportunity has arisen for an experienced and talented Salon Manager to lead and inspire our Brighton salon team in delivering an exceptional client experience. As part of the team, you will specialise in fitting, cutting, colouring, and styling wigs and hair systems for men, women, and children, always ensuring the client is at the heart of everything you do.
Your primary focus will be driving financial performance, managing the team, and overseeing all salon operations, reporting directly to the CEO. A secondary focus will be representing the brand when visiting retail salons and trade customers, building strong relationships, and educating them on our products to drive revenue. Travel and representation are essential aspects of this role.
We offer a clear progression path for the right candidate, with the possibility of advancing into a field-based Regional Sales Manager role for standout performers.
Salon Management – Key Responsibilities (80%)
• Hair replacement stylist: Provide consultations and deliver a 5-star experience each time, offering our full range of products and services.
• Oversee all salon operations, including admin and stock management.
• Drive profitability through consistent monitoring of sales performance.
• Provide regular feedback to senior management on all aspects of salon performance.
• Maintain strong relationships with NHS hospitals and clinics, ensuring all admin is in place for clients.
• Be a dynamic leader, motivating the team with a growth-focused culture and conducting performance reviews.
• Build client rapport to increase the salon’s client base and ensure repeat visits.
• Be commercially driven and innovative in your approach to social media, connecting with both existing and new clients.
• Implement and manage health and safety policies in collaboration with the relevant head office departments.
Retail and Trade Customer – Key Responsibilities (20%)
• Promote products and services when visiting retail and trade customers, attending industry events, and representing the brand at trade shows and promotional events.
• Strengthen existing trade customer relationships, identify new opportunities, and drive sales growth.
• Educate trade customers on the benefits and features of all products.
Skills
• A genuine passion for the hair loss industry, client care, and delivering results.
• People management expertise with strong interpersonal and negotiation skills.
• Business acumen and a proven track record of achieving results.
• Ability to work independently and as part of a team.
• Strong organisational and diary management skills.
Experience
• A solid background in salon management within the hair industry.
• NVQ Level 3 or equivalent in Hair Styling.
• Experience in the hair loss industry is a plus but not essential, as full training will be provided.
• Full, clean driving license.
• Clear DBS certificate and adverse credit check within the past 3 years.
Our Offer
• Starting salary up to £35,000
• Uncapped commission structure after completing initial 3 months of training
• Monday to Friday, 9 am to 5 pm schedule
• Staff discount
• Workplace pension
• 20 days holiday plus bank holidays
• Company social events
Prestigious In-House Training
• Ready-to-Wear Wigs: Cutting, Styling, Tips & Tricks
• Advanced Training on Human Hair Wigs & Hairpieces
• Men’s Hair Replacement: Introduction
• Custom Made Education – Bespoke Wigs/Hair Pieces
• Cyberhair and V Hair – Bespoke Custom-Made Products
After 6 months
• Monthly targeted sales bonus scheme
• Company sick pay
• Company Health Care Cash Plan
• Employee Assistance Program for well-being
• Refer a Friend Scheme
• Cycle-to-Work scheme
• Birthday off
Salon Manager employer: Refyne
Contact Detail:
Refyne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salon Manager
✨Tip Number 1
Show your passion for the hair loss industry during your interactions. Whether it's in networking events or casual conversations, express your enthusiasm for helping clients and improving their experiences.
✨Tip Number 2
Leverage social media to showcase your expertise in salon management and client care. Share tips, before-and-after photos, and engage with potential clients to build a rapport even before you apply.
✨Tip Number 3
Network with professionals in the hair industry, especially those who have experience in salon management. Attend industry events and trade shows to meet potential colleagues and learn more about the brand.
✨Tip Number 4
Prepare to discuss your previous management experiences and how you've driven profitability in past roles. Be ready to share specific examples that highlight your business acumen and leadership skills.
We think you need these skills to ace Salon Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in salon management and your passion for the hair loss industry. Include specific achievements that demonstrate your ability to drive financial performance and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and your commitment to delivering exceptional client experiences. Mention your familiarity with hair replacement services and how you can contribute to the salon's success.
Showcase Relevant Skills: In your application, emphasize your people management expertise, strong interpersonal skills, and business acumen. Provide examples of how you've successfully built client rapport and driven sales growth in previous roles.
Highlight Your Training and Qualifications: Include any relevant qualifications, such as NVQ Level 3 in Hair Styling, and mention your willingness to undergo further training in the hair loss industry. This shows your commitment to professional development and aligns with the company's offer of in-house training.
How to prepare for a job interview at Refyne
✨Show Your Passion for the Hair Industry
Make sure to express your genuine passion for the hair loss industry and client care during the interview. Share personal experiences or stories that highlight your commitment to delivering exceptional results and how you prioritize the client's needs.
✨Demonstrate Leadership Skills
As a Salon Manager, you'll need to motivate and lead your team effectively. Prepare examples of how you've successfully managed teams in the past, conducted performance reviews, and fostered a growth-focused culture within a salon environment.
✨Highlight Your Business Acumen
Be ready to discuss your experience with driving profitability and monitoring sales performance. Provide specific examples of how you've contributed to financial success in previous roles, and be prepared to discuss strategies you would implement to enhance the salon's performance.
✨Prepare for Client Relationship Building
Since building rapport with clients is crucial, think of ways you've successfully increased a salon's client base in the past. Discuss your approach to maintaining strong relationships with both clients and trade customers, and how you would educate them on products to drive revenue.
