At a Glance
- Tasks: Engage customers, showcase REFY products, and provide personalised beauty consultations.
- Company: Join REFY at Selfridges, a brand that champions confidence and inclusivity.
- Benefits: 33 days holiday, performance bonuses, health insurance, and exclusive product discounts.
- Other info: Enjoy regular team events and professional development opportunities.
- Why this job: Be a beauty ambassador and make a real impact in the beauty community.
- Qualifications: Passion for beauty, strong interpersonal skills, and social media savvy.
The predicted salary is between 28800 - 43200 £ per year.
REFY is seeking a Beauty Consultant to join our team within the beauty department at Selfridges, London. As a Beauty Consultant, you will be the ultimate REFY ambassador, bringing a genuine passion for the beauty industry and an eye for the latest trends. In this role, you’ll represent REFY’s core values in every interaction – championing confidence, inclusivity, and innovation – while simplifying the beauty journey for our community. By showcasing our world‑first, multifunctional products, you’ll demonstrate how REFY empowers effortless beauty with fewer steps and maximum impact.
KEY RESPONSIBILITIES
- Drive REFY’s business objectives, meeting and exceeding personal and team sales targets and KPIs.
- Engage with customers to showcase REFY products and provide personalised consultations.
- Build brand awareness and maintain relationships with existing clientele.
- Support retail events and activations during peak seasons.
- Gain insight into customer service, sales, and brand representation.
- Ensure replenishment and stock levels are maintained.
- Participate in regular product training and growth opportunities at our HQ.
SKILLS, KNOWLEDGE AND EXPERIENCE
- Excellent interpersonal skills and ability to connect with diverse customers and team members.
- A passion for the beauty industry and luxury retail environments.
- Demonstrated success in achieving individual sales and KPIs.
- Up‑to‑date with social media trends, with a personal presence and understanding of how social media influences beauty retail.
OUR BENEFITS PACKAGE
- Holiday Allowance: 33 days annually.
- Commission Structure: Rewarding performance‑based incentives.
- Professional Development: Visits to HQ for education and growth opportunities.
- Family Leave: Enhanced support for new parents.
- REFY Product Perks: Monthly allowance + exclusive discounts.
- Regular Social Events: Team‑building days and seasonal parties.
- Vitality Health Insurance: Health coverage with added benefits.
- Annual Wellness Allowance: A yearly allowance to support your health and wellbeing.
Beauty Consultant in City of Westminster employer: Refybeauty
REFY is an exceptional employer that champions a vibrant and inclusive work culture, particularly within the dynamic environment of Selfridges, London. With a strong focus on employee growth, we offer extensive professional development opportunities, including regular training sessions at our HQ, alongside a generous benefits package that includes 33 days of holiday, performance-based incentives, and wellness support. Join us to be part of a team that not only values your contributions but also empowers you to thrive in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Consultant in City of Westminster
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Refybeauty, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Refybeauty!
We think you need these skills to ace Beauty Consultant in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Refybeauty, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Refybeauty and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Refybeauty that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Refybeauty
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
