At a Glance
- Tasks: Engage customers, showcase REFY products, and provide personalised beauty consultations.
- Company: Join a leading beauty brand committed to authenticity and community.
- Benefits: Enjoy flexible hours, commission bonuses, and professional development opportunities.
- Other info: Work in a vibrant environment with a focus on inclusivity and innovation.
- Why this job: Be part of a team that empowers confidence and simplifies beauty for everyone.
- Qualifications: Passion for beauty, excellent interpersonal skills, and social media savvy.
The predicted salary is between 26598 - 32508 £ per year.
Overview
We are simplifying beauty. We’re committed to creating products and a community that inspire you to be your most confident self.
You’ll be part of a team that leads with authenticity and is empowered to shape the way we operate, creating an environment that reflects our shared values and aspirations.
We’re always vegan, cruelty- and fragrance-free, and proud to be Leaping Bunny certified.
Join us on an exciting journey to cut through an overwhelming market and create products and world-first formulas that give our customers what they need and want simplified.
Acknowledged by The Sunday Times Best Places to Work 2024.
THE ROLE
REFY are seeking a Beauty Consultant to join our team within the beauty department at Selfridges, Exchange Square.
As a Beauty Consultant, you will be the ultimate REFY ambassador, bringing a genuine passion for the beauty industry and an eye for the latest trends.
In this role, you’ll represent REFY’s core values in every interaction — championing confidence, inclusivity, and innovation — while simplifying the beauty journey for our community.
By showcasing our world-first, multifunctional products, you’ll demonstrate how REFY empowers effortless beauty with fewer steps and maximum impact.
This is a full-time role, fully flexible over 5 days based at our counter within Selfridges, Exchange Square.
KEY RESPONSIBILITIES
- Drives REFY’s business objectives, meeting and exceeding personal and team sales targets and KPIs.
- Engaging with customers to showcase REFY products and provide personalised consultations.
- Building brand awareness and maintaining relationships with existing clientele.
- Supporting retail events and activations during peak seasons.
- Gaining insight into customer service, sales, and brand representation.
- Ensuring replenishment and stock levels are maintained.
- Participate in regular product training and growth opportunities at our HQ.
SKILLS, KNOWLEDGE AND EXPERIENCE
- Excellent interpersonal skills and ability to connect with diverse customers and team members
- A passion for the beauty industry and luxury retail environments
- Demonstrated success in achieving individual sales and KPIs
- Up to date with social media trends, with a personal presence and understanding of how social media influences beauty retail
- OUR BENEFITS PACKAGE
- Cycle to Work Scheme
- Community First Day
- Commission and Performance Bonuses
- Enhanced Maternity and Paternity Leave
- Professional Development Opportunities
- Vitality Health Insurance
- WHAT MAKES US REFY
- Aspirational yet understated: We are an aspirational brand and workforce that pushes boundaries and disrupts the market in an understated way.
- Community first: We prioritise community and collaboration.
- Lead don't follow: We champion innovation and initiative, creating an environment where people are empowered to lead and bring ideas to the table.
- Live. Laugh. Love: We believe in fostering a positive and enjoyable work environment, promoting a healthy work-life balance and encouraging laughter and love along the way.
- Your Most Confident Self: We believe in empowering our team members to bring their most confident and authentic selves to work.
REFY are committed to fostering a workplace culture that embraces diversity and promotes inclusion.
We are committed to providing equal opportunities for all employees, workers and job applicants regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, or pregnancy.
Our goal is to create an environment where everyone feels confident and empowered to lead with their ideas and contribute a unique perspective.
- Seniority level
- Entry level
- Employment type
- Full-time
- Job function
- Sales and Customer Service
- Industries
- Personal Care Product Manufacturing, Retail Luxury Goods and Jewelry, and Retail
- #J-18808-Ljbffr
Beauty Consultant in Manchester employer: REFY
REFY is an exceptional employer that prioritises community, innovation, and personal growth, making it a fantastic place for Beauty Consultants to thrive. With a commitment to inclusivity and a positive work culture, employees enjoy tailored training opportunities, generous benefits like 33 days of holiday, and a supportive environment that encourages authenticity and creativity. Located in the vibrant Selfridges London, this role offers a unique chance to engage with a diverse clientele while representing a brand recognised as one of The Sunday Times Best Places to Work.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Consultant in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like REFY, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like REFY!
We think you need these skills to ace Beauty Consultant in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at REFY, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at REFY and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show REFY that you’re ready to jump in and contribute right away!
How to prepare for a job interview at REFY
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
