At a Glance
- Tasks: Engage customers, showcase REFY products, and provide personalised beauty consultations.
- Company: Join a leading beauty brand committed to authenticity and community.
- Benefits: 33 days holiday, commission scheme, exclusive product perks, and tailored career growth.
- Other info: Work in a vibrant environment at Selfridges with opportunities for personal growth.
- Why this job: Be part of a team that empowers confidence and simplifies beauty for everyone.
- Qualifications: Passion for beauty, excellent interpersonal skills, and social media savvy.
The predicted salary is between 26598 - 32508 £ per year.
We are simplifying beauty. We’re committed to creating products and a community that inspire you to be your most confident self. You’ll be part of a team that leads with authenticity and is empowered to shape the way we operate, creating an environment that reflects our shared values and aspirations. We’re always vegan, cruelty and fragrance free and proud to be Leaping Bunny certified. Join us on an exciting journey to cut through an overwhelming market and create products and world-first formulas, that give our customers what they need and want simplified.
THE ROLE
REFY are seeking a Beauty Consultant to join our team within the beauty department at Selfridges, London. As a Beauty Consultant, you will be the ultimate REFY ambassador, bringing a genuine passion for the beauty industry and an eye for the latest trends. In this role, you’ll represent REFY’s core values in every interaction - championing confidence, inclusivity, and innovation - while simplifying the beauty journey for our community. By showcasing our world-first, multifunctional products, you’ll demonstrate how REFY empowers effortless beauty with fewer steps and maximum impact. This is a part-time position over 3 days based at our counter within Selfridges London, Oxford St.
KEY RESPONSIBILITIES
- Drives REFY’s business objectives, meeting and exceeding personal and team sales targets and KPIs.
- Engaging with customers to showcase REFY products and provide personalised consultations.
- Building brand awareness and maintaining relationships with existing clientele.
- Supporting retail events and activations during peak seasons.
- Gaining insight into customer service, sales, and brand representation.
- Ensuring replenishment and stock levels are maintained.
- Participate in regular product training and growth opportunities at our HQ.
SKILLS, KNOWLEDGE AND EXPERIENCE
- Excellent interpersonal skills and ability to connect with diverse customers and team members.
- A passion for the beauty industry and luxury retail environments.
- Demonstrated success in achieving individual sales and KPIs.
- Up to date with social media trends, with a personal presence and understanding of how social media influences beauty retail.
OUR BENEFITS PACKAGE
- 33 Days Holiday.
- Community First Day: A day to support a cause you love.
- Commission & Bonus Scheme: Rewards for your hard work and success.
- Family Leave: Enhanced support for new parents.
- REFY Product Perks: Annual allowance + exclusive discounts.
- Social Events: Team-Building days and seasonal celebrations.
- Career Growth: Tailored training and development opportunities.
- Vitality Health Insurance: Health coverage with added benefits.
WHAT MAKES US 'REFY'
- Aspirational Yet Understated: We are an aspirational brand and workforce that pushes boundaries and disrupts the market in an understated way.
- Community First: We prioritise community and collaboration.
- Lead Don't Follow: We champion innovation and initiative, creating an environment where people are empowered to lead and bring ideas to the table.
- Live. Laugh. Love: We believe in fostering a positive and enjoyable work environment, promoting a healthy work-life balance and encouraging laughter and love along the way.
- Your Most Confident Self: We believe in empowering our team members to bring their most confident and authentic selves to work.
REFY are committed to fostering a workplace culture that embraces diversity and promotes inclusion. We are committed to providing equal opportunities for all employees, workers and job applicants regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, or pregnancy. Our goal is to create an environment where everyone feels confident and empowered to lead with their ideas and contribute a unique perspective.
Beauty Consultant employer: REFY
REFY is an exceptional employer that prioritises community, innovation, and personal growth, making it a fantastic place for Beauty Consultants to thrive. With a commitment to inclusivity and a positive work culture, employees enjoy tailored training opportunities, generous benefits like 33 days of holiday, and a supportive environment that encourages authenticity and creativity. Located in the vibrant Selfridges London, this role offers a unique chance to engage with a diverse clientele while representing a brand recognised as one of The Sunday Times Best Places to Work.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Consultant
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including REFY, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Beauty Consultant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like REFY that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at REFY will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about REFY and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at REFY
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at REFY, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at REFY!
