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- Tasks: Support refugees in adjusting to life in the UK and accessing essential services.
- Company: Join the Refugee Council, the UK's leading charity dedicated to helping refugees rebuild their lives.
- Benefits: Enjoy training, work-life balance policies, and an employee assistance programme.
- Why this job: Make a real impact by helping refugees integrate and thrive in their new communities.
- Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
- Other info: This is a full-time role based in Leeds, with a fixed term until March 2026.
The predicted salary is between 28800 - 42000 £ per year.
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
The UK government’s resettlement programmes (such as the UKRS, ARAP as well as other UK Resettlement Schemes) support refugees who are selected and processed in the region of origin and brought to the UK with their status already determined. Under this scheme, a specific quota of refugees will be coming to the UK for resettlement.
The Refugee Council resettlement team provides advice and support for resettled refugees to help them adjust to live in the UK, access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services, the Refugee Council resettlement team promotes both the integration and independence of this group. This post will work with refugees at different stages of the resettlement programme including those who have newly arrived and others who have lived in the UK for up to 5 years.
The Refugee Council has agreed to work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside to deliver the regional programme. The post holder will be working from the Leeds office covering Wakefield, York and North Yorkshire and will report to the Area Managers.
Contract: Fixed term until March 2026.
Hours: Full-time, 35 hours per week.
Main Duties and Responsibilities
- To provide a safe and welcoming environment for refugees ensuring that standards are maintained, monitored and that the service meets all statutory and contractual requirements.
- To provide advice and support in line with individual client support plans in relation to accessing statutory, voluntary and mainstream services. This includes education (schools and colleges), welfare benefits, housing and health services.
- To assist refugees who may be in a confused or distressed state in understanding systems in the UK and become familiar with their local environment.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 18 July 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Resettlement Worker employer: Refugee Council
Contact Detail:
Refugee Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resettlement Worker
✨Tip Number 1
Familiarise yourself with the UK resettlement programmes and the specific needs of refugees. Understanding the nuances of these programmes will help you demonstrate your knowledge during interviews and show that you're genuinely invested in the role.
✨Tip Number 2
Network with professionals in the refugee support sector. Attend relevant events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Highlight any experience you have working with diverse communities or in social services. Be prepared to discuss specific examples of how you've supported individuals from different backgrounds, as this will resonate well with the Refugee Council's mission.
✨Tip Number 4
Research the Refugee Council's recent initiatives and projects. Being knowledgeable about their current work will allow you to engage in meaningful conversations during interviews and show that you're aligned with their goals.
We think you need these skills to ace Resettlement Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Resettlement Worker. Tailor your application to highlight how your skills and experiences align with these duties.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in working with refugees or in community support roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to assist individuals in distress.
Write a Strong Cover Letter: Your cover letter should express your passion for supporting refugees and your understanding of the challenges they face. Include specific examples of how you have helped others in similar situations and why you want to work with the Refugee Council.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Refugee Council
✨Understand the Refugee Council's Mission
Before your interview, take some time to research the Refugee Council and its mission. Familiarise yourself with their work, values, and the specific resettlement programmes they run. This will help you demonstrate your genuine interest in the role and align your answers with their objectives.
✨Show Empathy and Cultural Sensitivity
As a Resettlement Worker, you'll be working closely with refugees from diverse backgrounds. During the interview, highlight your ability to empathise with others and your understanding of cultural differences. Share any relevant experiences that showcase your skills in supporting individuals in distressing situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about past experiences where you've successfully supported someone in need or navigated complex systems. Be ready to explain your thought process and the outcomes of your actions.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the role and the team. Inquire about the challenges faced by the resettlement team or how success is measured in this position. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.