Public Fundraising Manager (Appeals and Acquisition)
Public Fundraising Manager (Appeals and Acquisition)

Public Fundraising Manager (Appeals and Acquisition)

London Full-Time No home office possible
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At a Glance

  • Tasks: Lead fundraising efforts to support refugees through direct marketing and engagement.
  • Company: Join the Refugee Council, a charity dedicated to helping refugees rebuild their lives in the UK.
  • Benefits: Enjoy training, work-life balance policies, and employer-sponsored volunteering opportunities.
  • Why this job: Make a real impact by expanding support for refugees and promoting positive narratives.
  • Qualifications: Experience in supporter acquisition, campaign planning, and strong communication skills required.
  • Other info: We value diversity and encourage applicants from all backgrounds to apply.

About the Refugee Council The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. We have offices across the UK where our Services teams provide support to refugees at local level. Inclusion and accessibility Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. Our Values Our values underpin everything we do: Inclusive: We are inclusive. We work with – not for – refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do. Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform. Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country. Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding. About the role The Public Fundraising Manager (Appeals and Acquisition) is responsible for leading individual giving and engagement programmes through direct marketing and supporter care. The postholder shapes and delivers multi-year supporter acquisition and growth strategies and budgets, ensuring sustainable income and engagement. They provide expert advice on donor recruitment, new audience engagement, manage complex workflows across multiple channels, provide expert advice on data management, analysis and reporting, and ensure service quality and compliance with fundraising regulations. Operating as a key Manager within Public Fundraising, the role balances acquisition with innovation, maximising supporter numbers and value while amplifying positive narratives about refugees. Staff benefits To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: Training & Development Employee Assistance Programme Pension Scheme Work Life Balance Policies Employer-Sponsored Volunteering And more. Let’s work together to improve the lives of refugees in the UK – apply on our website today. Closing date: 2 February 2026. Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Public Fundraising Manager (Appeals and Acquisition) employer: Refugee Council

The Refugee Council is an exceptional employer dedicated to making a meaningful impact in the lives of refugees. With a strong commitment to employee development, a supportive work culture, and a range of benefits including training opportunities and work-life balance policies, we empower our staff to thrive while contributing to a vital cause. Located in the heart of the community, we foster an inclusive environment where diverse backgrounds are celebrated, ensuring that every team member can play a significant role in shaping positive narratives about refugees.
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Contact Detail:

Refugee Council Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Public Fundraising Manager (Appeals and Acquisition)

✨Tip Number 1

Familiarise yourself with the Refugee Council's mission and values. Understanding their work and the impact they have on refugees will help you articulate your passion for the role during interviews.

✨Tip Number 2

Network with professionals in the fundraising sector, especially those who have experience in public fundraising or working with charities. This can provide you with valuable insights and potentially lead to referrals.

✨Tip Number 3

Stay updated on current trends in fundraising, particularly in digital and offline channels. Being knowledgeable about innovative strategies can set you apart as a candidate who is proactive and forward-thinking.

✨Tip Number 4

Prepare specific examples of your past experiences in supporter acquisition and campaign management. Being able to discuss your successes and challenges will demonstrate your expertise and readiness for the role.

We think you need these skills to ace Public Fundraising Manager (Appeals and Acquisition)

Fundraising Strategy Development
Direct Marketing
Supporter Acquisition
Campaign Planning and Analysis
Agency Management
Donor Database Management
Data Compliance and Fundraising Regulations
Strong Communication Skills
Organisational Skills
Collaborative Approach
Insight-Driven Decision Making
Brand Alignment
Digital and Offline Marketing Channels
Stakeholder Engagement

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Public Fundraising Manager position. Tailor your application to highlight relevant experience in supporter acquisition and campaign planning.

Craft a Compelling CV: Ensure your CV showcases your experience in fundraising, particularly in digital and offline channels. Highlight any previous roles where you managed campaigns or worked with donor databases, as these are crucial for this position.

Write a Strong Cover Letter: In your cover letter, express your passion for supporting refugees and how your skills align with the Refugee Council's mission. Use specific examples from your past work to demonstrate your ability to grow sustainable income and engage supporters.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for the role.

How to prepare for a job interview at Refugee Council

✨Understand the Mission

Familiarise yourself with the Refugee Council's mission and values. Be prepared to discuss how your personal values align with their goal of supporting refugees and building integrated communities.

✨Showcase Your Fundraising Experience

Highlight your experience in supporter acquisition and fundraising strategies. Be ready to provide specific examples of successful campaigns you've managed, both online and offline, and how they contributed to income growth.

✨Demonstrate Strong Communication Skills

As communication is key in this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you would engage with supporters and stakeholders to enhance their experience and involvement.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and strategic thinking. Think about past challenges you've faced in fundraising and how you overcame them, as well as how you would approach potential situations in this role.

Public Fundraising Manager (Appeals and Acquisition)
Refugee Council
Location: London
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