Public Fundraising Manager (Appeals and Acquisition) in London

About the Refugee Council The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. We have offices across the UK where our Services teams provide support to refugees at local level. Inclusion and accessibility Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. Our Values Our values underpin everything we do: Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do. Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform. Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country. Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding. About the role The Public Fundraising Manager (Appeals and Acquisition) is responsible for leading individual giving and engagement programmes through direct marketing and supporter care. The postholder shapes and delivers multi-year supporter acquisition and growth strategies and budgets, ensuring sustainable income and engagement. They provide expert advice on donor recruitment, new audience engagement, manage complex workflows across multiple channels, provide expert advice on data management, analysis and reporting, and ensure service quality and compliance with fundraising regulations. Operating as a key Manager within Public Fundraising, the role balances acquisition with innovation, maximising supporter numbers and value while amplifying positive narratives about refugees. Staff benefits To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: Training & Development Employee Assistance Programme Pension Scheme Work Life Balance Policies Employer-Sponsored Volunteering And more. Let’s work together to improve the lives of refugees in the UK - apply on our website today. Closing date: 2 February 2026. Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.