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- Tasks: Create engaging digital content to mobilise supporters and enhance fundraising efforts.
- Company: Join Refugee Action, a charity with 40 years of experience supporting refugees and asylum seekers.
- Benefits: Enjoy a competitive salary, hybrid working options, and the chance to make a real impact.
- Why this job: Be part of a crucial moment in a respected charity's history, driving change for vulnerable communities.
- Qualifications: Experience in digital communications, social media management, and strong writing skills are essential.
- Other info: Applications are open to those with lived experience of forced displacement; join us in making a difference.
The predicted salary is between 36124 - 38626 £ per year.
Salary: £36,124 starting salary (salary range will increase to a max £38,626 via the length of service) per annum plus £4,190 Inner London Weighting if based in London per annum.
Contract: Fixed Term contract until June 2026.
Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.
Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford. We will consider a UK-based hybrid working option.
Applying for this role – please read: Applications for this role are only open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses. Current Refugee Action employees with and without lived experience are eligible to apply.
About Refugee Action: Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
About the post: This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning.
We are looking for candidates that can demonstrate:
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Strong understanding of the role of digital tactics in the development and execution of campaign strategies.
- Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for different audiences.
- Experience of maintaining and nurturing social media communities and creating impactful digital content.
- Knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.
- Experience using Canva, or Adobe creative software – particularly Photoshop, InDesign and Premiere.
- Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.
- Thorough understanding of website optimisation with experience working with website content management systems.
- Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.
- Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.
If you have any queries regarding the process and application, please send an email to.
Information Session: We are running an information session Via Zoom on Wednesday 23 April 4pm-5pm. This will be an opportunity to learn more and ask questions about this role or about any aspect of the recruitment process. Please do attend if you’d like to know more.
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
Closing date: 27 April 2025
Date posted: 14 April 2025
Interview date: 7 May 2025
Apply Refugee Action Society Building, Regents Wharf, 8 All Saints Street London N1 9RL
Senior Digital Communications Officer employer: Refugee Action
Contact Detail:
Refugee Action Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital Communications Officer
✨Tip Number 1
Familiarise yourself with Refugee Action's mission and values. Understanding their commitment to empowering refugees and people seeking asylum will help you align your responses during interviews and discussions, showcasing your passion for their cause.
✨Tip Number 2
Engage with Refugee Action's digital content on social media. By actively participating in their online community, you can gain insights into their current campaigns and audience engagement strategies, which will be beneficial when discussing your ideas for digital communications.
✨Tip Number 3
Prepare examples of your previous work that demonstrate your skills in digital content creation and social media management. Be ready to discuss how you've successfully engaged audiences and supported fundraising efforts in past roles.
✨Tip Number 4
Take advantage of the information session on Zoom. This is a great opportunity to ask questions directly related to the role and show your enthusiasm for the position, which can set you apart from other candidates.
We think you need these skills to ace Senior Digital Communications Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Senior Digital Communications Officer position. Understand the key responsibilities and required skills, especially those related to digital content creation and community engagement.
Highlight Relevant Experience: In your CV and cover letter, emphasise your lived experience of forced displacement if applicable, as well as any relevant professional experience in digital communications, social media management, and content creation. Tailor your application to showcase how your background aligns with Refugee Action's mission.
Showcase Your Skills: Demonstrate your strong writing, editing, and proof-reading skills in your application. Provide examples of past work where you adapted content for different audiences or created impactful digital content. Mention any experience with tools like Canva, Adobe Creative Suite, Google Analytics, and Facebook advertising.
Engage with the Organisation: Consider attending the information session on 23 April to learn more about the role and the organisation. This will not only give you insights but also show your genuine interest in Refugee Action, which can be beneficial when crafting your application.
How to prepare for a job interview at Refugee Action
✨Show Your Passion for Refugee Issues
Make sure to express your commitment to supporting refugees and those seeking asylum. Share personal experiences or insights that highlight your understanding of the challenges faced by these communities, as this role is deeply rooted in lived experience.
✨Demonstrate Your Digital Skills
Be prepared to discuss your experience with digital content creation and management. Highlight specific projects where you've used tools like Canva or Adobe software, and be ready to explain how you’ve engaged audiences through social media and digital campaigns.
✨Understand the Current Landscape
Familiarise yourself with the UK’s refugee protection and asylum system. Be ready to discuss how current policies impact refugees and how digital communications can play a role in advocacy and fundraising efforts.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the role and the organisation. This shows your genuine interest and helps you understand how you can contribute to Refugee Action's mission effectively.
