Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead quality assurance initiatives and enhance operational processes for impactful services.
- Company: A dedicated organisation supporting victims with a mission-driven approach.
- Benefits: Competitive salary, hybrid working model, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of victims while developing your career.
- Qualifications: Strong communication skills and experience in quality assurance, particularly in domestic abuse services.
- Other info: Join a passionate team committed to creating positive change.
The predicted salary is between 36000 - 60000 £ per year.
An organization supporting victims is seeking a Quality and Operational Development Manager to strengthen quality assurance across their services. This role involves obtaining accreditations, refreshing audit processes, and overseeing operational policies.
Candidates must have strong communication skills and experience in quality assurance, especially in domestic abuse services.
The position offers a hybrid working model based in London with a competitive salary.
Quality & Ops Development Lead-Hybrid, Impact & Compliance employer: Refuge
Contact Detail:
Refuge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Ops Development Lead-Hybrid, Impact & Compliance
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in quality assurance or domestic abuse services. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for your interviews by researching the organisation's values and recent projects. We want to see how you can contribute to their mission of supporting victims. Tailor your answers to show you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Showcase your experience with quality assurance in your conversations. Bring up specific examples where you've improved processes or obtained accreditations. We love hearing about real-life impacts you've made in previous roles!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have tips and resources available there to help you shine during the hiring process.
We think you need these skills to ace Quality & Ops Development Lead-Hybrid, Impact & Compliance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in quality assurance, especially in domestic abuse services. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting victims and how your background makes you a perfect fit for the Quality & Ops Development Lead role. We love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Refuge
✨Know Your Stuff
Make sure you brush up on quality assurance principles, especially in the context of domestic abuse services. Familiarise yourself with relevant accreditations and audit processes that the organisation might be using. This will show that you're not just interested in the role but also knowledgeable about the field.
✨Showcase Your Communication Skills
Since strong communication skills are a must for this role, prepare examples from your past experiences where you've effectively communicated complex information. Think about times when you had to explain audit findings or operational policies to different stakeholders.
✨Understand Their Mission
Research the organisation's mission and values, especially how they support victims. Be ready to discuss how your personal values align with theirs and how you can contribute to their goals. This will demonstrate your genuine interest in the role and the impact it has.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their current quality assurance challenges or how they measure success in their operational policies. It shows that you're engaged and thinking critically about the role.
