At a Glance
- Tasks: Manage housing income and ensure compliance across our diverse property portfolio.
- Company: Join Refuge, the UK's largest provider of services for survivors of domestic abuse.
- Benefits: Competitive salary, hybrid working, and a chance to make a real difference.
- Other info: Opportunity to work in a supportive environment committed to equality and inclusion.
- Why this job: Be a key player in ensuring safe and compliant homes for those in need.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 44643 - 44643 £ per year.
Location: Hybrid role (a mix of Site visits / Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £44,643 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
This is an opportunity to join Refuge as a Housing Income Manager. Join Refuge and help keep our homes, workplaces and services safe and compliant. Refuge is the UK's largest specialist provider of services for survivors of domestic abuse and gender-based violence.
We are looking for a knowledgeable and proactive Housing Income Manager to join our Property Services Team. This is an exciting opportunity for a property professional with experience of building safety, statutory compliance and property management to play a key role in ensuring our diverse property portfolio remains safe, secure and compliant.
Working closely with operational teams, senior leaders, contractors, regulators and external partners, you will act as Refuge's in-house compliance expert, providing technical advice and ensuring the organisation remains informed and compliant with changing legislation, regulations and industry standards.
The Housing Income Manager is Refuge’s expert adviser who would be responsible for all elements of housing income management for our accommodation, including:
- the policy framework
- service charge calculation and rent setting
- housing income budgets
- training and management of rent collection
- reporting
- ensuring that all the processes meet the high standards set by the organisation and regulations in place
Innovative and creative approach to developing solutions. An interest in and commitment to the long-term success and development of Refuge. Demonstrates a commitment to follow Refuge’s policies and procedures. Demonstrates a strong commitment to Refuge’s values and principles including equality, diversity, and inclusion.
The ability to travel across London and surrounding areas as required. Computer literate with the ability to develop and use electronic recording systems to accurately record data. Proven ability to write reports, policies and procedures documents. A high standard of written and spoken English.
This post is restricted to women due to the nature of the role.
Housing Needs Administrator in London employer: Refuge
Refuge is an exceptional employer, offering a unique opportunity for a Philanthropy Manager to make a meaningful impact in the lives of women and children experiencing domestic abuse. With a flexible hybrid working model, a collaborative culture, and a commitment to employee development, you will thrive in an environment that values your contributions and supports your career growth. Join us in London to lead vital fundraising initiatives while enjoying the benefits of working with one of the UK’s leading charities dedicated to creating a future free from domestic abuse.
