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- Tasks: Support survivors of domestic abuse in safe accommodation and manage property maintenance.
- Company: Join Refuge, the UK's largest provider of specialist services for domestic abuse survivors.
- Benefits: Enjoy career development opportunities, competitive salary, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a compassionate and empowering culture.
- Qualifications: This role is open to women only, as per the Equality Act 2010 requirements.
- Other info: Participate in an out-of-hours on-call rota; flexible working hours available.
The predicted salary is between 20700 - 29000 £ per year.
This is an opportunity to join Refuge as a Housing Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire.
You will be forming a team that makes up the Warwickshire Dispersed Safe Accommodation service. This service will provide emergency safe accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.
Housing Support Workers will work closely with the Floating Support Workers and Child Support Workers (who provide the personal support to survivors of domestic abuse and their children) to ensure that the emergency accommodation and support meets the whole range of survivors’ needs.
The post holder will be responsible for the Health and Safety and maintenance of emergency safe accommodation units in multiple 1–3-bedroom properties across Warwickshire. This will include the practical set up and maintenance of home furnishings and utilities in each property and the management of the cleaning and replacements required between each use of the accommodation unit.
The post holder will provide support to survivors fleeing domestic abuse around accessing housing benefit for the dispersed accommodation and support survivors with exploring and accessing move on accommodation.
The Housing Support Worker (HSW) will be responsible for ensuring that the properties will maintain Refuge’s accommodation standards and comply with all Health and Safety legislation and requirements.
Housing Support Workers will work in partnership with both statutory and voluntary sector partners to ensure that the properties are managed to a high standard and ensure a welcoming approach to all survivors and their children.
As part of this role, you will be required to participate in an out-of-hours on call rota. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff.
Housing Support Worker employer: Refuge
Contact Detail:
Refuge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by survivors of domestic abuse. Understanding their needs and the support systems available will help you demonstrate your empathy and commitment during interviews.
✨Tip Number 2
Network with professionals in the housing and domestic abuse sectors. Attend relevant workshops or seminars to connect with others who work in similar roles, as they may provide insights or even referrals that could help you land the job.
✨Tip Number 3
Research Refuge’s values and mission thoroughly. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show your genuine interest in the role.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about scenarios where you’ve had to manage health and safety issues or support vulnerable individuals, and be ready to discuss these experiences in detail.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Housing Support Worker. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in providing support, particularly in domestic abuse contexts. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet the needs of survivors.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting survivors of domestic abuse. Provide specific examples of how your previous work or volunteer experiences have prepared you for this role, and explain why you want to work with Refuge.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Refuge
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Housing Support Worker. Be prepared to discuss how your skills and experiences align with the specific needs of survivors of domestic abuse.
✨Show Empathy and Compassion
This role requires a high level of emotional intelligence. During the interview, demonstrate your ability to empathise with survivors and articulate how you would provide both practical and emotional support in challenging situations.
✨Familiarise Yourself with Health and Safety Standards
Since the role involves maintaining health and safety standards in accommodation units, be ready to discuss your knowledge of relevant legislation and how you would ensure compliance in your work.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the team dynamics, training opportunities, and the support systems in place for staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
