At a Glance
- Tasks: Support survivors of domestic abuse with practical and emotional assistance.
- Company: Join Refuge, the UK's largest provider of specialist domestic abuse services.
- Benefits: Enjoy a competitive salary, career development opportunities, and a supportive work environment.
- Other info: Full-time position with an on-call rota; ideal for those passionate about social impact.
- Why this job: Make a real difference in people's lives while working in a compassionate and empowering culture.
- Qualifications: This role is open to women only, as per the Occupational Requirement under the Equality Act 2010.
Job Title: Floating Support Worker x2
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Fixed Term Contract (Until March 2027 with possibility extension of contract dependent on funding)
Hours: 37.5 hour per week
We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.
You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of domestic abuse survivors, to embed best practice across our communities.
You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.
All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work.
Successful applicants will be expected to work within Refuge’s Values and Behaviors Framework and demonstrate these in their everyday work.
This post is restricted to women due to the nature of the role. xiskglj The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 13 July 2026
Interview Date: 24 July 2026
StudySmarter Expert Advice🤫
We think this is how you could land Floating Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by survivors of domestic abuse. Understanding their needs and the support systems available will help you demonstrate your empathy and commitment during interviews.
✨Tip Number 2
Network with professionals in the domestic abuse sector. Attend relevant workshops or seminars to connect with others in the field, which can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Research Refuge’s values and mission thoroughly. Being able to articulate how your personal values align with theirs will show your genuine interest in the role and the organisation.
✨Tip Number 4
Prepare for scenario-based questions that may arise during the interview. Think about how you would handle various situations involving survivors, as this will showcase your problem-solving skills and readiness for the role.
We think you need these skills to ace Floating Support Worker
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of a Floating Support Worker. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your experience in providing support, particularly in domestic abuse contexts. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide high-quality support.
Write a Strong Cover Letter:In your cover letter, express your passion for supporting survivors of domestic abuse. Share specific examples of how you have provided emotional and practical support in previous roles, and explain why you want to work with Refuge.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Refuge
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Floating Support Worker. Be prepared to discuss how your skills and experiences align with the specific needs of survivors of domestic abuse.
✨Show Empathy and Compassion
This role requires a high level of emotional intelligence. During the interview, demonstrate your ability to empathise with survivors and articulate how you would provide support in a sensitive and understanding manner.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle crisis situations. Think of examples from your past experiences where you successfully supported someone in need or managed a challenging situation.
✨Research Refuge and Its Values
Familiarise yourself with Refuge's mission and values. Be ready to discuss why you want to work for them specifically and how you can contribute to their goals in supporting survivors of domestic abuse.
