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- Tasks: Support survivors of domestic violence with practical and emotional assistance.
- Company: Join Refuge, the UK's largest provider of specialist services for women and children.
- Benefits: Enjoy hybrid working, career development opportunities, and a supportive work culture.
- Why this job: Make a real difference in the lives of survivors while working in a compassionate environment.
- Qualifications: Experience in providing support to women and knowledge of gender-based violence legislation required.
- Other info: This role is restricted to women due to the nature of the work.
The predicted salary is between 24000 - 32000 £ per year.
Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,104 per annum, inclusive of London weighting allowance if applicable
Contract type: Full Time, Fixed Term Contract (Until March 2026)
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic violence and their children in the community.
The post-holder will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse. You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organisations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities.
The successful applicant will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. Additionally, you will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 25 April 2025
Interview Date: 6 May 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Floating Support Worker employer: Refuge
Contact Detail:
Refuge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floating Support Worker
✨Tip Number 1
Familiarise yourself with the specific needs of Eastern European domestic abuse survivors. Understanding their unique challenges will not only enhance your knowledge but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the field of domestic violence support. Attend relevant workshops or seminars to connect with others who work in similar roles, as this can provide valuable insights and potential referrals.
✨Tip Number 3
Stay updated on current legislation related to gender-based violence. Being well-versed in the latest laws and policies will not only prepare you for the role but also show your dedication to providing informed support.
✨Tip Number 4
Prepare to discuss your casework experiences in detail. Be ready to share specific examples of how you've successfully supported individuals in the past, highlighting your communication skills and ability to maintain professional boundaries.
We think you need these skills to ace Floating Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Floating Support Worker. Tailor your application to highlight how your skills and experiences align with the needs of Refuge.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in providing emotional and practical support, particularly to women and children affected by domestic violence. Use specific examples to demonstrate your casework skills and knowledge of relevant legislation.
Showcase Your Values: Refuge values equality, diversity, and inclusion. Make sure to convey your commitment to these principles in your application. Share any relevant experiences that illustrate your empathy and dedication to making a positive difference.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Refuge
✨Show Your Empathy
As a Floating Support Worker, empathy is key. Be prepared to share examples of how you've supported individuals in difficult situations, demonstrating your understanding and compassion for survivors of domestic violence.
✨Know the Legislation
Familiarise yourself with the relevant legislation regarding gender-based violence. Being able to discuss current laws and how they impact survivors will show your expertise and commitment to the role.
✨Highlight Your Communication Skills
Effective communication is crucial in this role. Prepare to discuss how you have successfully communicated with various stakeholders, including survivors, statutory agencies, and community organisations, to build strong referral pathways.
✨Demonstrate Teamwork
Being a proactive team player is essential. Share experiences where you've collaborated with others to achieve a common goal, especially in challenging environments, to illustrate your ability to work well within a team.
