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- Tasks: Provide 3rd line support for Apple Mac systems and manage software deployments.
- Company: Join a specialist IT services provider modernising secure digital workplaces for the UK Government.
- Benefits: Enjoy hybrid working, gain security clearance, and work on exciting projects.
- Why this job: Be part of a dynamic team delivering cutting-edge solutions with a focus on cyber security.
- Qualifications: Experience with Workspace ONE, Jamf Pro, and macOS troubleshooting is essential.
- Other info: Contract position for 6+ months with opportunities for professional growth.
The predicted salary is between 42000 - 84000 £ per year.
Location: Central London / Hybrid Working
Contract: 6+ months
Opportunity to gain Security Clearance!
We are seeking an Apple Mac EUC Engineer, with Workspace ONE (WS1) experience, to join a specialist End User Compute (EUC) IT services provider modernising secure digital workplaces for high-profile UK Central Government departments.
Key Responsibilities
- Provide 3rd line technical support and troubleshooting for Apple Mac systems OS issues, software deployments & security updates.
- Unified Endpoint Management (UEM) using Jamf Pro and Workspace ONE (formerly AirWatch)
- Project work across cyber security, hardware refreshes, and system integration
Required Skills
- Workspace ONE / WS1 experience (formerly AirWatch)
- Jamf Pro - bonus points for Jamf 200/300 certifications
- Apple Business Manager, Automated Device Enrolment (ADE / DEP), and VPP
- Proven expertise with macOS troubleshooting and Apple device management
- Proficient in Bash scripting
Apply now to join a dynamic organisation delivering secure, cutting-edge Apple Mac EUC solutions to the UK Government.
Mac EUC Engineer (Workspace ONE) employer: Refreshing Recruitment Ltd
Contact Detail:
Refreshing Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mac EUC Engineer (Workspace ONE)
✨Tip Number 1
Familiarise yourself with Workspace ONE and Jamf Pro. Since these are key tools for the role, having hands-on experience or even completing relevant online courses can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the EUC and Apple Mac support community. Attend meetups or webinars to connect with others in the field, as they might provide insights or even referrals that could help you land the job.
✨Tip Number 3
Stay updated on the latest macOS features and security updates. Being knowledgeable about recent changes will not only prepare you for technical questions but also demonstrate your passion for the role.
✨Tip Number 4
Prepare for scenario-based questions that test your troubleshooting skills. Think of specific examples from your past experiences where you successfully resolved complex issues, as this will showcase your expertise effectively.
We think you need these skills to ace Mac EUC Engineer (Workspace ONE)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Workspace ONE and Jamf Pro. Include specific examples of how you've provided technical support for Apple Mac systems and any relevant certifications you hold.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the opportunity to work with high-profile UK Central Government departments. Mention your skills in macOS troubleshooting and Bash scripting, and how they align with the job requirements.
Showcase Relevant Projects: If you've worked on projects related to cyber security, hardware refreshes, or system integration, be sure to include these in your application. Detail your role and the impact of your contributions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role.
How to prepare for a job interview at Refreshing Recruitment Ltd
✨Showcase Your Workspace ONE Knowledge
Make sure to highlight your experience with Workspace ONE during the interview. Be prepared to discuss specific projects where you've implemented or managed WS1, as this is a key requirement for the role.
✨Demonstrate Mac Troubleshooting Skills
Expect questions that test your knowledge of macOS troubleshooting. Prepare examples of past issues you've resolved, particularly those related to OS problems, software deployments, and security updates.
✨Familiarise Yourself with Jamf Pro
If you have experience with Jamf Pro, be ready to discuss it in detail. If you hold any Jamf certifications, mention them, as they can give you an edge over other candidates.
✨Prepare for Technical Scenarios
Be ready to tackle hypothetical technical scenarios during the interview. Practising how you would approach common issues in Apple device management will demonstrate your problem-solving skills and technical expertise.
