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- Tasks: Provide expert tech support and troubleshoot Apple Mac systems.
- Company: Join a leading IT services provider modernising secure digital workplaces for UK Government.
- Benefits: Enjoy hybrid working and competitive pay of £550 per day.
- Why this job: Be part of impactful projects in cyber security and system integrations.
- Qualifications: Expertise in Jamf Pro, macOS, and Bash scripting required; SC clearance essential.
- Other info: This is a 6-month contract with opportunities for professional growth.
A 3rd line support, SME Apple Mac Engineer, with SC clearance, is sought to join a specialist End User Compute (EUC) IT services provider, leading the modernisation of secure digital workplaces for high profile UK Central Government organisations.
We are seeking candidates with expert level Apple Mac skills across OS issues, software deployments and security updates.
Key Responsibilities:- Tech support and troubleshooting Apple Mac systems
- Unified Endpoint Management (UEM) with Jamf Pro & Workspace ONE (Airwatch)
- Project work across cyber security, hardware refreshes & system integrations
- Advanced knowledge of Jamf Pro (bonus points for Jamf 200/300 Certification)
- Proficiency with Apple Business Manager, ADE (formerly DEP) and VPP
- Extensive experience with macOS, including troubleshooting Apple devices
- Bash scripting proficiency
- Omnissa Workspace ONE / WS1 - (formerly Airwatch) - highly desirable
NB: Current Security Clearance is essential. Apply now to progress!
Mac Engineer employer: Refreshing Recruitment Ltd
Contact Detail:
Refreshing Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mac Engineer
✨Tip Number 1
Make sure to highlight your experience with Jamf Pro and any relevant certifications you have. Since this role specifically mentions advanced knowledge of Jamf Pro, showcasing your expertise in this area can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the latest updates and features of macOS and Apple Business Manager. Being well-versed in the current landscape will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss specific examples of your troubleshooting experiences with Apple devices. Having concrete scenarios ready can illustrate your problem-solving skills and technical knowledge effectively during discussions.
✨Tip Number 4
Since SC clearance is a requirement, be ready to discuss your current clearance status and any relevant security protocols you've worked with. This will show that you understand the importance of security in government roles and are prepared for the responsibilities involved.
We think you need these skills to ace Mac Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Apple Mac systems, particularly your proficiency with Jamf Pro and macOS troubleshooting. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: In your cover letter, emphasise your expertise in 3rd line support and any relevant project work you've done in cyber security or system integrations. Mention your SC clearance upfront to catch their attention.
Highlight Relevant Certifications: If you have certifications like Jamf 200/300, make sure to include them prominently in your application. This can set you apart from other candidates.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved complex issues with Apple devices. This will demonstrate your troubleshooting capabilities and technical expertise.
How to prepare for a job interview at Refreshing Recruitment Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your advanced knowledge of Jamf Pro and macOS in detail. Highlight specific experiences where you've successfully troubleshot Apple devices or managed software deployments, as this will demonstrate your capability for the role.
✨Familiarise Yourself with Security Clearance Requirements
Since SC clearance is essential for this position, ensure you understand the implications and processes involved. Be ready to discuss your current clearance status and any relevant experiences that showcase your ability to handle sensitive information.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of examples where you've resolved complex issues with Apple systems or implemented security updates, as these will illustrate your practical knowledge and experience.
✨Demonstrate Your Project Management Skills
As the role involves project work across cyber security and system integrations, be ready to discuss any relevant projects you've led or contributed to. Highlight your ability to manage timelines, collaborate with teams, and deliver results under pressure.
