Information Technology Support Engineer

Seeking a highly personable IT Support Engineer with excellent communication skills to join a rapidly growing specialist electronics manufacturer based in Heanor, Derbyshire.

Your excellent soft skills and positive attitude will be key, being the first point of contact for technical support to over 100 end users, troubleshooting issues across Windows, Microsoft 365, Active Directory, networking and hardware.

A natural trouble-shooter your responsibilities include:

• 1st line support, triage, and response to all tickets.
• Troubleshooting to fix where possible.
• Set up, troubleshoot, and maintain end user devices
• Troubleshoot desktops, laptops, tablets, monitors & printers.
• Network support, maintenance and set up of hardware, switches and wireless access points.
• Hardware stock and asset management.
• Daily, weekly and monthly routine checks
• Project work, upgrades etc

Technical skills sought with Windows, Microsoft 365, Active Directory, networking and hardware troubleshooting.

The work environment is fun, friendly and busy. Benefits include a fully equipped company gym, recreation facilities (VR gaming simulator, air hockey, pool etc), free takeaway meal every Friday, unlimited barista coffee, as well as the opportunity to grow your skills beyond the support desk.

Salary range is from £27,500 to £31,500 DOE.

Lots more information on application. Apply now to progress