At a Glance
- Tasks: Assist customers with holiday bookings and provide excellent service.
- Company: Join a vibrant team in the travel industry at Canary Wharf.
- Benefits: Competitive salary, uncapped commission, and hybrid working options.
- Other info: Flexible hours with opportunities for career growth in a supportive environment.
- Why this job: Combine your passion for travel and customer service while earning great bonuses.
- Qualifications: Bilingual in English and Spanish with a knack for sales.
We are looking for Bilingual English / Spanish Holiday Advisors to join our existing team. Our client offers holiday packages to European customers both online and over the phone. Our ideal candidate will be someone who has a passion for customer service and a natural ability to influence sales.
Responsibilities:
- Handle incoming calls for both sales and service calls
- Handle service requests in the applications system supplied by the client
- Generate sales through understanding customer needs and creating desire
- Cancel, modify or confirm holidays already sold
- Upsell additional products, services and extended stays
Person Spec:
- Bilingual in Spanish and English
- Excellent customer service
- Have a willing to help and resolve queries
- Experience in the Tourism industry is an advantage
If you feel you are what we are looking for, please send your up to date CV through so I can call and speak to you about the position.
We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief.
Spanish Holiday Advisors in Canary Wharf employer: REFRESH RECRUITMENT LIMITED
Join our dynamic team of Bilingual English / Spanish Holiday Advisors in the vibrant Canary Wharf, where we prioritise a culture of excellence in customer service and sales. Enjoy a competitive salary with uncapped commission potential, hybrid working options after training, and a supportive environment that fosters personal and professional growth. With a commitment to diversity and equal opportunity, we ensure that every employee feels valued and empowered to succeed.
Contact Details:
REFRESH RECRUITMENT LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spanish Holiday Advisors in Canary Wharf
✨Tip Number 1
Get to know the company! Research their holiday packages and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your bilingual skills! Since you'll be dealing with customers in both English and Spanish, brush up on your language skills and be ready to switch between them seamlessly during calls.
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you've successfully influenced a sale or resolved a customer's issue. This will demonstrate your ability to generate sales and provide excellent service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Spanish Holiday Advisors in Canary Wharf
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your bilingual skills and customer service experience. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your tourism industry experience if you have it!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and how you can influence sales. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Relevant Experience:When filling out your application, focus on any previous roles that involved sales or customer service. We’re looking for candidates who can handle calls with ease and create desire in customers, so share those experiences!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get in touch. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at REFRESH RECRUITMENT LIMITED
✨Brush Up on Your Bilingual Skills
Since the role requires fluency in both English and Spanish, make sure you're comfortable switching between the two languages. Practice common phrases related to customer service and sales in both languages to show your proficiency during the interview.
✨Know the Company and Its Offerings
Research the holiday packages offered by the company. Familiarise yourself with their services and any unique selling points. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Passion
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond to help a customer or successfully resolved a challenging issue. This will illustrate your passion for helping others.
✨Prepare for Sales Scenarios
Anticipate questions about how you would handle sales calls or upselling products. Think of strategies you could use to understand customer needs and create desire for additional services. Practising these scenarios can give you an edge in the interview.
