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- Tasks: Supervise mortgage compliance, support advisers, and ensure regulatory standards are met.
- Company: Join a growing team in the UK with a focus on integrity and client interests.
- Benefits: Enjoy remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for coaching and mentoring in a supportive environment.
- Why this job: Make a real impact by ensuring compliance and supporting advisers in their success.
- Qualifications: Experience in mortgage compliance and strong supervisory skills required.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a Mortgage Supervisor with a strong knowledge of, and experience of, supporting brokers to achieve CAS, & maintaining CAS, along with file reviewing process & regulations to join our growing team in the UK.
The successful candidate will play a crucial role in overseeing and maintaining competence with regulatory requirements governing mortgage lending activities. With a focus on integrity and attention to detail, this individual will safeguard the interests of our clients and uphold the reputation of our organisation.
This role is a full time, permanent position working remotely from home.
Key Responsibilities
- Support an adviser to achieve Competent Adviser Status
- Support the advisers to maintain Competent Adviser Status
- Get involved with the Induction training of both mortgage & equity release advisers
- Increase awareness & compliance regulations of Equity Release
- Complete business standards reviews and observations
- Complete reviews of mortgage, insurance and equity release cases, provide feedback on risks, shortfalls or potential fraud for adviser action
- Undertake 121 meetings ensuring all KPIs are being met by the adviser
- Deal with adviser queries by phone/email
- Monitor AR CPD records and provide feedback
- Review sales promotions and documentation and provide feedback/guidance as required
- Point of contact for customer complaints
- Identify potential process/systems/documents improvements
- Knowledge of FCA regulatory requirements
- Experience of supervising a team of mortgage advisers
- Knowledge and experience of mortgage/protection/equity release file reviewing process and requirements
- Coaching and mentoring skills
- Able to handle difficult conversations
- Experience of handling customer complaints
Mortgage Network Compliance Supervisor in London employer: Refresh Network
Contact Detail:
Refresh Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Network Compliance Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Mortgage Network Compliance Supervisor role.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of FCA regulations and compliance processes. We recommend practising common interview questions with a friend or in front of the mirror to boost your confidence!
✨Tip Number 3
Showcase your coaching and mentoring skills during interviews. We want to hear about your experiences in supporting advisers to achieve Competent Adviser Status. Real-life examples will make you stand out from the crowd!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Mortgage Network Compliance Supervisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Network Compliance Supervisor role. Highlight your experience with compliance regulations and any relevant supervisory roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about compliance in the mortgage industry and how you can support our advisers in achieving Competent Adviser Status. Keep it engaging and personal – we love a good story!
Showcase Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Refresh Network
✨Know Your Regulations
Make sure you brush up on the FCA regulatory requirements before your interview. Being able to discuss these regulations confidently will show that you understand the compliance landscape and can effectively support advisers in achieving and maintaining Competent Adviser Status.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or mentored others in previous roles. Highlight specific instances where your guidance led to improved performance or compliance, as this is crucial for the role of a Mortgage Network Compliance Supervisor.
✨Be Ready for Scenario Questions
Expect to be asked about handling difficult conversations or customer complaints. Think of real-life scenarios where you resolved issues effectively, demonstrating your problem-solving skills and ability to maintain integrity under pressure.
✨Demonstrate Attention to Detail
Since this role involves file reviewing and quality assurance, be prepared to discuss how you ensure accuracy and thoroughness in your work. Bring examples of how your attention to detail has positively impacted compliance and risk management in your past experiences.