National Account Controller

National Account Controller

Full-Time 60000 - 80000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead major customer relationships and drive profitable growth in a dynamic FMCG environment.
  • Company: Join Refresco, the world’s largest independent beverage manufacturer.
  • Benefits: Enjoy private healthcare, annual bonuses, and 28 days of leave plus bank holidays.
  • Other info: Autonomy and strategic responsibility in a fast-paced environment with excellent career growth.
  • Why this job: Make a visible impact while working with a talented cross-functional team.
  • Qualifications: Proven experience in FMCG sales and strong project management skills required.

The predicted salary is between 60000 - 80000 € per year.

Join Refresco, the world’s largest independent beverage manufacturer, and play a pivotal role in shaping the future of our retail partnerships. This is a high-impact commercial leadership opportunity where you’ll take full ownership of major customer relationships, drive profitable growth, and influence strategy across branded and private-label portfolios. Working with a talented cross-functional team, you’ll lead key customer initiatives, champion innovation, and help deliver Refresco’s ambitious growth plans in a fast-paced, dynamic FMCG environment. If you’re motivated by autonomy, strategic responsibility, and making a visible difference, this is a role where you can truly thrive.

About the role

Reporting to the Head of Retail, the role is to head up the designated Account/Accounts which involves responsibility for the turnover, volume, management, and coordination of a team of people, ensuring optimum performance, providing customer focus whilst generating sustained and profitable growth, forging stronger business partner relationships.

Key Responsibilities of the Account Controller

  • Deliver board-approved annual volume and EBITDA targets across all managed customers, ensuring accurate forecasting, strong customer relationships, and high service levels.
  • Develop and execute strategic plans to drive profitable growth, including branded, own-label, and NPD initiatives from concept to launch.
  • Lead customer account management, including promotional budget control, SKU profitability, trade marketing, and execution of customer-driven projects.
  • Collaborate cross-functionally with Finance, Production, Logistics, Technical, and senior leadership to optimise performance, resolve issues, and support long-term planning.
  • Drive operational excellence by managing product changes, reducing write-offs, improving aged debt, and leading internal and Group-wide project teams.
  • Lead, coach, and develop direct reports while supporting the Head of Sales in delivering the retail channel strategy.

About you

We would love to hear from you if you’re an accomplished National Account Controller or Manager with a proven record in profitable FMCG sales, top-retailer account management, and successful private label NPD delivery. You will excel in communication and influencing, confidently manage challenging conversations, and demonstrate strong project-management skills. Experience across both private label and branded portfolios is essential.

Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process.

National Account Controller employer: Refresco

Refresco is an exceptional employer that offers a dynamic and supportive work environment in Kegworth, where you can take on significant responsibilities and make a tangible impact on our retail partnerships. With a strong focus on employee wellbeing, we provide comprehensive benefits including private healthcare, generous annual leave, and opportunities for personal growth through coaching and development. Join us to be part of a collaborative team that champions innovation and drives profitable growth in the fast-paced FMCG sector.

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Contact Detail:

Refresco Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land National Account Controller

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their products and recent news, so you can show how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.

Tip Number 3

Practice your pitch! Be ready to explain how your experience as a National Account Controller can drive profitable growth at Refresco. Tailor your examples to highlight your success in managing key accounts and leading teams.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Refresco.

We think you need these skills to ace National Account Controller

Account Management
FMCG Sales
Customer Relationship Management
Strategic Planning
Project Management
Promotional Budget Control
Trade Marketing

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the National Account Controller role. Highlight your experience in FMCG sales and account management, focusing on achievements that align with the job description. We want to see how you’ve driven profitable growth and managed key customer relationships.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of your strategic planning and project management skills, and don’t forget to mention your experience with both branded and private-label portfolios.

Showcase Your Communication Skills:As a National Account Controller, strong communication is key. In your application, demonstrate your ability to influence and manage challenging conversations. We love seeing candidates who can articulate their thoughts clearly and confidently.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Refresco

Know Your Numbers

As a National Account Controller, you'll need to demonstrate your ability to manage turnover and EBITDA targets. Brush up on your financial metrics and be ready to discuss how you've successfully forecasted and achieved these in previous roles.

Showcase Your Strategic Thinking

Prepare to talk about specific strategic plans you've developed and executed in the past. Highlight any branded or private-label initiatives you've led from concept to launch, as this will resonate well with Refresco's focus on driving profitable growth.

Demonstrate Cross-Functional Collaboration

Refresco values teamwork across various departments. Be ready to share examples of how you've collaborated with finance, production, and logistics teams to optimise performance and resolve issues. This shows you can work effectively in a dynamic FMCG environment.

Prepare for Challenging Conversations

Given the nature of account management, you might face tough discussions. Think of instances where you've managed challenging conversations successfully, showcasing your communication and influencing skills. This will highlight your readiness for the role.