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- Tasks: Provide first and second-line IT support across various devices and systems.
- Company: Global beverage solutions provider with a dynamic team culture.
- Benefits: Hybrid working, annual bonus, and access to health resources.
- Why this job: Join a fast-paced environment and grow your career in IT support.
- Qualifications: Strong troubleshooting abilities and experience in remote support.
- Other info: Permanent role with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A global beverage solutions provider is looking for an IT Service Desk Analyst at their Kegworth office. This permanent role involves providing first and second-line IT support across various devices and systems. Candidates should have strong troubleshooting abilities and a proven track record in remote support. The position offers benefits like hybrid working, an annual bonus, and access to health resources. Join a dynamic team where you can grow your career in a fast-paced environment!
IT Service Desk Specialist - Hybrid Support in Kegworth employer: Refresco
Contact Detail:
Refresco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Specialist - Hybrid Support in Kegworth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the company through LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We should be ready to showcase our troubleshooting skills and how we handle remote support challenges.
✨Tip Number 3
Don’t forget to research the company culture! Understanding their values and work environment can help us tailor our responses during interviews and show we’re a great fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications and follow up easily.
We think you need these skills to ace IT Service Desk Specialist - Hybrid Support in Kegworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your troubleshooting skills and experience in remote support. We want to see how your background aligns with the role of IT Service Desk Specialist, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how your skills can contribute to our dynamic environment. Keep it concise but impactful – we love a good story!
Show Off Your Tech Skills: Since this role involves supporting various devices and systems, make sure to mention any specific technologies or tools you’re familiar with. We appreciate candidates who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Refresco
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills and be ready to discuss specific devices and systems you've worked with. Familiarise yourself with common issues and solutions, as you'll likely be asked to demonstrate your problem-solving abilities during the interview.
✨Showcase Your Remote Support Experience
Since this role involves remote support, prepare examples of how you've successfully assisted users from a distance. Highlight any tools or software you’ve used for remote troubleshooting, and be ready to explain how you ensure effective communication in those situations.
✨Emphasise Your Adaptability
The job is in a fast-paced environment, so be prepared to discuss how you handle change and manage multiple tasks. Share stories that illustrate your ability to adapt quickly to new technologies or processes, which will show that you're a great fit for their dynamic team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, the types of challenges they face, or opportunities for professional development. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
