Refractal is seeking a Technical Account Manager to oversee UK and European customers after sign-off. You will lead onboarding, drive adoption and manage each account through renewal and expansion to deliver measurable value from the product.
You will troubleshoot integrations as the technical point of contact, coordinate fixes with engineering, track adoption and outcomes, and build scalable playbooks to support customer success at Refractal.
Technical Account Manager, AI Security (UK/EU) employer: Refractal
Refractal is an exceptional employer for those looking to make a significant impact in the field of AI security. As a founding AI Research Engineer, you will join a dynamic team with unparalleled expertise from prestigious institutions and have the opportunity to shape the future of AI safety while enjoying competitive compensation, equity, and a culture that fosters innovation and collaboration in London. With direct access to high-stakes projects and a clear path for career advancement, Refractal offers a unique environment for ambitious individuals eager to drive real-world change.
