Refractal in the United Kingdom is seeking a seasoned Technical Account Manager to own UK and European customer journeys, from onboarding to renewal. You will coordinate with Forward Deployed Engineers and act as the technical lead across security, risk and AI integrations.
The role emphasizes retention, expansion, and translating customer feedback into product requirements, with strong stakeholder communication and a track record of delivering measurable value.
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Senior AI Security Technical Account Lead (UK & EU) in London employer: Refractal Ltd
Refractal is an exceptional employer for Platform Engineers, offering a unique opportunity to work at the forefront of AI security in London. With a culture rooted in radical transparency and public service, employees are encouraged to innovate and take ownership of their projects while benefiting from competitive salaries, meaningful equity, and direct influence over product development. The company prioritises employee growth through hands-on experience with real-world AI deployments and provides support for visa sponsorship, making it an attractive choice for those seeking impactful and rewarding careers.