At a Glance
- Tasks: Solve complex tech problems and mentor fellow engineers in a remote setting.
- Company: Reformed IT Limited, a leader in innovative tech solutions.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Enjoy structured site visits and excellent career advancement opportunities.
- Why this job: Join a dynamic team and tackle challenges that make a real difference.
- Qualifications: 3+ years in customer-facing MSP roles with strong troubleshooting skills.
The predicted salary is between 50000 - 60000 £ per year.
Reformed IT Limited is seeking a Senior Escalations Engineer to solve problems nobody else can.
The role is primarily remote with structured site visits to client sites, about 10% of the time.
You will own escalations, mentor engineers, and contribute to migrations and technical improvements.
Ideal candidates have at least 3 years in a customer-facing MSP role, strong troubleshooting, and solid Windows/M365 experience.
A UK driving licence and willingness to travel are required.
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Senior Escalations Engineer - Complex Tech Solver (Remote) in Nottingham employer: Reformed IT Limited
Reformed IT Limited is an exceptional employer that values innovation and problem-solving, offering a dynamic remote work environment complemented by occasional site visits. With a strong focus on employee development, you will have the opportunity to mentor fellow engineers and engage in meaningful technical improvements, all while enjoying a supportive culture that encourages growth and collaboration. Join us to be part of a team that tackles complex challenges and makes a real impact in the tech landscape.
