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- Tasks: Engage customers, exceed sales goals, and create a delightful shopping experience.
- Company: Join Reformation, a mission-driven brand focused on sustainability and inclusivity.
- Benefits: Earn ÂŁ13.00 per hour with flexible hours and a supportive work environment.
- Why this job: Be part of a culture that values growth, innovation, and sustainability in fashion.
- Qualifications: Experience in retail or sales, strong interpersonal skills, and a passion for sustainability.
- Other info: Reformation is an Equal Opportunity Employer committed to diversity and inclusion.
Join to apply for the Sales Associate, Part-Time – Notting Hill role at Reformation
Join to apply for the Sales Associate, Part-Time – Notting Hill role at Reformation
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Who we are:
Since 2009, we\’ve been on a mission to bring sustainable fashion to everyone. Named one of
Who we are:
Since 2009, we\’ve been on a mission to bring sustainable fashion to everyone. Named one of Fast Company\’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we\’re saving the Earth and looking damn good doing it.
We\’re a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this.
None of this work is possible without the incredible people behind it. We\’re a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.
And starting right now, we want to do all that with you.
Sales Associate:
No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.
Reporting to the Store Manager, essential responsibilities include but are not limited to:
What You\’ll Do:
- Consistently meet and exceed sales goals.
- Assist in clientele generation through customer engagement.
- Contribute to an in-store experience for customers that both surprises and delights them.
- Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
- Deliver an elevated client experience acting as a brand ambassador – embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
- Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
- Understand the need for consistent inventory accuracy and controls in store.
- Contribute to Loss Prevention in all areas of the business.
- Uphold time and attendance policy.
- Ensure the selling floor reflects the brand and concept standards at all times.
- Share your deep knowledge about our product with genuine enthusiasm.
- Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
- Help ensure that the store environment is inspiring and our product is easily accessible.
- Understand the core values and culture of Reformation and reflect these in all efforts.
- Maintain and uphold a professional, healthy, and productive work environment.
What you\’ll bring:
- Experience working with a sales or retail organization and/or operationally intensive business.
- Ability to work in a fast-paced setting.
- Strong interpersonal skills and the ability to interact effectively with diverse personalities
- Driven approach to take on new challenges with the self-motivation for your work and career
Compensation:
The wage for this position is 13.00 per hour.
- Available to work a minimum of 20 hours per week
- Available to work a minimum of 3 days per week, weekends included
- Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
Reformation is proud to be an Equal Opportunity Employer. We\’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.
If you require accommodations during the application or interview process, please let us know. We\’re here to ensure you have what you need to show up as your best self.
Still don\’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we\’re all about growth, not gatekeeping. If you\’re passionate about the role and excited about making fashion more sustainable, we\’d love to hear from you. If this role doesn\’t totally excite you, consider applying to our general application.
CRPA Notice found here
Want some more?! – Sustainability, Forbes, Fast Company
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
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Job function
Sales and Business Development
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Industries
Retail Apparel and Fashion
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Sales Associate, Part-Time - Notting Hill employer: Reformation
Contact Detail:
Reformation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate, Part-Time - Notting Hill
✨Tip Number 1
Familiarise yourself with Reformation's brand values and sustainability efforts. Being able to discuss these topics passionately during your interview will show that you align with their mission and culture.
✨Tip Number 2
Prepare to share examples of how you've exceeded sales goals in previous roles. Highlighting your achievements in customer engagement can demonstrate your ability to contribute to the store's success.
✨Tip Number 3
Practice your interpersonal skills by engaging with friends or family in role-play scenarios. This will help you feel more comfortable interacting with diverse personalities, which is crucial for a Sales Associate.
✨Tip Number 4
Be ready to discuss how you would create an inspiring store environment. Think about visual merchandising and customer experience strategies that could enhance the shopping experience at Reformation.
We think you need these skills to ace Sales Associate, Part-Time - Notting Hill
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Reformation's mission and values. Familiarise yourself with their commitment to sustainability and customer experience, as this will help you tailor your application to reflect their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in sales or retail. Be specific about your achievements, such as meeting sales targets or enhancing customer engagement, to demonstrate your suitability for the role.
Showcase Interpersonal Skills: Given the importance of strong interpersonal skills in this role, make sure to include examples of how you've effectively interacted with diverse customers in past positions. This could be through teamwork, customer service, or community involvement.
Tailor Your Application: Customise your CV and cover letter for the Sales Associate position. Use keywords from the job description, such as 'client experience', 'brand ambassador', and 'sustainability', to show that you understand the role and are genuinely interested.
How to prepare for a job interview at Reformation
✨Show Your Passion for Sustainability
As a Sales Associate at Reformation, it's crucial to demonstrate your enthusiasm for sustainability. Be prepared to discuss how you can contribute to the brand's mission and share your thoughts on sustainable fashion during the interview.
✨Engage with Customer-Centric Examples
Since the role focuses on delivering an excellent client experience, think of specific examples from your past experiences where you went above and beyond for a customer. This will showcase your ability to create memorable interactions.
✨Understand the Brand Values
Familiarise yourself with Reformation's core values and culture. During the interview, reflect these values in your responses to show that you align with the company's mission and are a good fit for their team.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced nature of retail, be ready to discuss how you handle pressure and adapt to changing situations. Share examples of how you've successfully managed multiple tasks or challenges in previous roles.
