At a Glance
- Tasks: Lead a passionate team to exceed sales goals and create amazing customer experiences.
- Company: Join a sustainable fashion brand making waves globally since 2009.
- Benefits: Enjoy competitive pay, health insurance, and perks like clothing discounts and paid time off.
- Other info: Collaborate with a diverse global team and grow your career in a supportive environment.
- Why this job: Be part of a mission-driven company focused on sustainability and innovation in fashion.
- Qualifications: 3+ years retail experience and a passion for people and sustainability.
The predicted salary is between 30000 - 40000 £ per year.
Since 2009, we've been on a mission to bring sustainable fashion to everyone. Our work has received recognition in various publications, and we are committed to being Climate Positive by 2025 and Circular by 2030. We are a global brand with over 50 stores worldwide and our own sustainable factory in LA. We invest in an inclusive culture to ensure everyone has the space to grow, thrive, and belong.
Work Location/ Schedule: Available to work a minimum of 40 hours per week with daily open availability across a full 7-day work week. Able to work flexible schedule (days, nights, weekends, & holidays if required).
Sales Supervisor Responsibilities:
- Consistently meet and exceed sales goals.
- Lead by example and inspire others to generate clientele and maximise customer retention.
- Deliver an excellent customer experience through a customer-first mindset.
- Maintain extraordinary customer experience feedback scores.
- Act as brand ambassador and engage customers on the brand.
- Uphold consistent inventory accuracy and controls in store.
- Contribute to Loss Prevention in all areas of the business.
- Maintain seamless store operational procedures.
- Support merchandising presentation strategy and concept standards.
- Provide real-time and weekly feedback on sales, product, and allocation.
- Onboard new hires and provide coaching to improve performance.
- Maintain a professional, healthy, and productive work environment.
What you’ll bring:
- Minimum of 3 years Retail Experience required.
- Experience working with a sales or retail organisation.
- Ability to work in a fast-paced and ever-changing environment.
- Strong interpersonal skills and effective interaction with diverse personalities.
- Driven approach to take on new challenges.
- Excellent communicator with a passion for people.
- Effective problem-solver with attention to detail.
- Positive attitude towards tasks of all sizes.
Compensation: The anticipated base hourly range is £15.00 per hour, depending on various factors including experience and qualifications. Our total rewards package includes benefits, perks, and opportunities for growth.
Benefits & Perks:
- Employer-sponsored private medical, dental, and vision insurance.
- Competitive paid time off policies.
- Retirement planning support.
- Access to fertility care support and reimbursement for related expenses.
- Clothing discount and cultural events.
Reformation is proud to be an Equal Opportunity Employer, committed to building a diverse and inclusive team. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you require accommodations during the application or interview process, please let us know.
If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you.
Sales Supervisor, Full Time - Battersea, London employer: Reformation
Reformation is an exceptional employer that champions sustainability and inclusivity, making it a fantastic place for passionate individuals to thrive. With a strong commitment to employee growth, competitive benefits including private medical insurance and generous paid time off, and a vibrant work culture that encourages collaboration across global teams, you'll find meaningful opportunities to make a difference in the fashion industry right here in Battersea, London.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Supervisor, Full Time - Battersea, London
✨Tip Number 1
Get to know the company inside out! Research their mission, values, and recent projects. When you walk into that interview, you want to show them you're not just another candidate; you're genuinely excited about what they do.
✨Tip Number 2
Practice your pitch! You need to be able to sell yourself just like you'd sell their products. Prepare a short, engaging story about your experience and how it aligns with their goals. Make it memorable!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can go a long way in making you stand out when it comes to the hiring process.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Sales Supervisor, Full Time - Battersea, London
Some tips for your application 🫡
Show Your Passion for Sustainability:When you're writing your application, let your love for sustainable fashion shine through! We want to see how you connect with our mission and values, so share any personal experiences or insights that highlight your commitment to making a positive impact.
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Supervisor role. Highlight your relevant retail experience and how it aligns with our goals. We love seeing candidates who take the time to show us why they’re the perfect fit!
Be Authentic:We appreciate honesty and authenticity in applications. Don’t be afraid to let your personality come through in your writing. Share your unique story and what drives you—this helps us get to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Reformation
✨Know the Brand Inside Out
Before your interview, dive deep into the company's mission and values. Understand their commitment to sustainability and how they engage with customers. This will not only help you answer questions but also show your genuine interest in being part of their mission.
✨Showcase Your Sales Skills
Prepare specific examples from your past retail experience where you exceeded sales goals or improved customer relationships. Be ready to discuss how you can inspire your team to do the same, as this role is all about leading by example.
✨Emphasise Teamwork and Leadership
As a Sales Supervisor, you'll need to motivate and support your team. Think of instances where you've successfully onboarded new hires or provided coaching to colleagues. Highlighting your leadership style will demonstrate that you're ready to take on this responsibility.
✨Be Ready for Scenario Questions
Expect to face situational questions that assess your problem-solving skills and ability to handle fast-paced environments. Prepare for scenarios related to customer service challenges or inventory management, and think through how you'd approach these situations effectively.
