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For Companies At a Glance
- Tasks: Provide top-notch support to members and manage their queries with ease.
- Company: A leading membership organisation in Leicestershire with a vibrant team culture.
- Benefits: Starting salary of £25,000 PA, full-time role, and dynamic work environment.
- Why this job: Join a passionate team and make a difference in member experiences.
- Qualifications: Proficient in Google Suite and excellent customer service skills.
- Other info: Great opportunity for personal growth and career development.
The predicted salary is between 24000 - 26000 £ per year.
A prominent membership organization in Leicestershire is seeking a Membership Support Advisor to provide high-quality service to its members.
Responsibilities include:
- Resolving membership queries
- Contacting members
- Managing renewals
- Supporting national campaigns
The ideal candidate is proficient in Google Suite and has strong customer service skills. This role is full-time with a starting salary of £25,000 PA and offers the opportunity to work in a dynamic team.
Membership Support Specialist — Grow & Delight Members employer: Reform UK
Contact Detail:
Reform UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Support Specialist — Grow & Delight Members
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and membership support. We can role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 3
Show off your Google Suite skills! During the interview, mention specific examples of how you've used these tools in past roles. It’ll demonstrate that we’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Membership Support Specialist — Grow & Delight Members
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond to help others, so share specific examples that showcase your skills.
Be Proficient with Google Suite: Since proficiency in Google Suite is a must, mention any relevant experience you have with these tools. We love seeing candidates who can navigate Google Docs, Sheets, and other applications like a pro!
Tailor Your Application: Take the time to tailor your application to the role. We appreciate when candidates connect their experiences directly to the responsibilities listed in the job description. It shows us you're genuinely interested in the position!
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures it gets into the right hands. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Reform UK
✨Know Your Membership Inside Out
Before the interview, make sure you understand the organisation's mission and values. Familiarise yourself with their membership structure and any recent campaigns they've launched. This will help you demonstrate your genuine interest in the role and how you can contribute to delighting members.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer queries or improved member satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your problem-solving abilities in action.
✨Get Comfortable with Google Suite
Since proficiency in Google Suite is a must, brush up on your skills before the interview. Be ready to discuss how you've used tools like Google Docs, Sheets, and Drive in previous roles. You might even want to mention specific projects where these tools helped you manage tasks efficiently.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your enthusiasm for the role. Ask about the team dynamics, how success is measured in the position, or what challenges the organisation is currently facing. This not only shows your interest but also helps you gauge if the role is the right fit for you.
