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For Companies At a Glance
- Tasks: Support users with IT tasks and improve internal systems across the country.
- Company: Dynamic company focused on enhancing user experience through technology.
- Benefits: Full-time contract, friendly team environment, and opportunities for personal growth.
- Why this job: Make a real difference by helping people feel confident with technology.
- Qualifications: Tech-savvy, excellent communication skills, and a passion for problem-solving.
- Other info: Flexible work environment with a focus on collaboration and innovation.
The predicted salary is between 30000 - 42000 £ per year.
Location: Leicestershire or Westminster (Full Time Contract)
Role Overview
We are looking for a friendly, tech-savvy Systems Support and IT Administrator professional to help our team across the country. You’ll provide guidance and support to users of all IT skill levels, ensuring smooth operation of internal systems and tools. This is a hands‑on, varied role suited to someone who enjoys problem‑solving, improving processes, and helping people at all levels feel confident with technology.
Key Responsibilities:
- Support users across the country with everyday IT tasks, answering questions and providing guidance as needed.
- Set up and manage email accounts, user profiles, and permissions.
- Administer internal systems, such as CRM platforms and other office software.
- Provide phone and remote support, adapting explanations to suit different skill levels.
- Maintain and update spreadsheets, databases, and internal documentation.
- Help improve IT processes and recommend system enhancements.
Essential Skills and Experience:
- Comfortable using standard office systems (e.g., Google Workspace, spreadsheets, email, and document management).
- Experience with user account management and CRM or internal admin systems.
- Excellent communication and problem‑solving skills, able to explain technical concepts simply and clearly.
- Friendly, patient, and adaptable, capable of supporting users with a wide range of IT experience.
- Able to work independently and as part of a small team.
- Familiarity with helpdesk or ticketing systems.
- Interest in improving IT processes and user experience.
IT Administrator in City of Westminster employer: Reform UK
Contact Detail:
Reform UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Administrator in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups or tech events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software to demonstrate your problem-solving abilities and tech-savviness. This can really make you stand out when we’re looking for someone who enjoys improving processes.
✨Tip Number 3
Prepare for interviews by practising common IT scenarios. Think about how you’d handle user support questions or system issues. We want to see how you adapt your explanations to different skill levels, so be ready to showcase that!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team and helping users feel confident with technology.
We think you need these skills to ace IT Administrator in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Administrator role. Highlight your experience with user account management and any relevant systems you've worked with, like CRM platforms.
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it friendly and professional, and explain why you’re excited about helping users with their IT needs. We love seeing enthusiasm!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled IT challenges in the past. We want to see your problem-solving skills in action, so don’t hold back on sharing those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Reform UK
✨Know Your Tech Inside Out
Make sure you’re familiar with the specific systems and tools mentioned in the job description, like CRM platforms and Google Workspace. Brush up on your knowledge of user account management and be ready to discuss how you've supported users in the past.
✨Show Off Your Communication Skills
Since this role involves explaining technical concepts to users of varying skill levels, practice articulating complex ideas in simple terms. Think of examples where you’ve successfully helped someone understand a tech issue and be prepared to share those stories.
✨Demonstrate Problem-Solving Prowess
Prepare for situational questions that test your problem-solving abilities. Think about challenges you’ve faced in previous roles and how you resolved them. Highlight your adaptability and patience when dealing with different user experiences.
✨Bring Ideas for Improvement
This role is all about enhancing IT processes, so come armed with suggestions on how you would improve existing systems or user experiences. Show that you’re proactive and genuinely interested in making a positive impact on the team.
