At a Glance
- Tasks: Provide top-notch customer service and support various teams with admin tasks.
- Company: Join ReFood, a leader in sustainable food waste recycling.
- Benefits: Gain valuable experience, earn a competitive wage, and enjoy a supportive work environment.
- Other info: Full-time apprenticeship with opportunities for career growth in a dynamic industry.
- Why this job: Make a difference in sustainability while developing your customer service skills.
- Qualifications: No prior experience needed, just a passion for helping others and learning.
The predicted salary is between 24000 - 27800 £ per year.
Location: ReFood, Doncaster
Business: The ReFood AD plants operate as integrated recycling units, processing a variety of food wastes to produce biogas, renewable electricity, heat and ReGrow (a nutrient-rich fertiliser for local farms). The plants also recycle the food waste packaging providing an environmentally sustainable solution for all waste producers looking for a safe method of diverting food waste from landfill.
The Position: Applications are invited for an Apprentice in our Customer Service based at our ReFood, Doncaster site. This is a full-time, permanent position working 40 hours per week.
As an Apprentice in Customer Service, your duties and responsibilities will be varied in support of the existing team and will include developing skills and knowledge in the following areas:
- Provide excellent customer service by responding to enquiries via telephone, email and post.
- Support the Customer Service, Commercial and Logistics teams with a range of administrative tasks.
- Assist with maintaining accurate customer records and updating customer databases.
- Support the management of customer accounts while developing an understanding of customer account administration.
- Support the processing and reconciliation of CA1 documentation.
Customer Service Apprentice employer: ReFood
ReFood, located in Doncaster, is an exceptional employer that prioritises employee development through a structured Apprenticeship programme, allowing you to gain a Level 3 Business Administration qualification while working in a dynamic and supportive environment. With a strong commitment to sustainability and recycling, ReFood fosters a positive work culture where teamwork and innovation thrive, providing meaningful opportunities for growth and the chance to contribute to environmentally friendly practices.
