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For Companies At a Glance
- Tasks: Support co-founders in strategic initiatives and operations across various departments.
- Company: RefNow is revolutionising employment history data collection with a top-rated referencing platform.
- Benefits: Enjoy 25 days holiday, private medical insurance, tech allowance, and a flexible remote setup.
- Why this job: Gain hands-on experience in a high-growth startup while making a real impact on the future of work.
- Qualifications: Experience in a fast-paced environment, strong analytical skills, and excellent communication abilities.
- Other info: Join a passionate team leveraging AI to enhance the hiring process.
The predicted salary is between 36000 - 54000 £ per year.
Location: Hybrid / London or Remote (UK)
Salary: up to £45k
About RefNow
RefNow is on a mission to revolutionise the way employment history data is collected and shared. Our platform is the #1 most rated employment referencing system for HR teams and recruiters, trusted by companies across the globe. We believe referencing should be fast, secure, and candidate-friendly - and we’re building the hiring platform of the future to make that happen.
Founded by a team passionate about technology and the future of work, RefNow has grown rapidly and continues to innovate. We leverage AI to streamline the referencing process and are always exploring new and better ways to improve efficiency, accuracy, and the overall experience for both employers and candidates to collate as many valuable insights as possible.
The Role
We’re looking for a sharp, driven, and entrepreneurial Founders’ Associate to work directly with the co-founders and leadership team. This role is a hybrid of strategic support, operations, and executive assistance - ideal for someone who wants to gain exposure across all areas of a high-growth SaaS startup and be part of key operations at the highest level. You’ll have your hands in product, operations, finance, marketing, and customer success - and no two days will be the same.
What you’ll be doing
- Working closely with the three co-founders to drive strategic initiatives and support company goals
- Leading cross-functional projects and ensuring effective collaboration across teams
- Supporting executive decision-making through research, meeting preparation, and follow-ups
- Contributing to customer communication and engagement, including product updates and marketing content
- Enhancing our digital presence and supporting growth across social media and marketing channels
- Conducting market and competitor research to inform product and go-to-market strategies
- Supporting customer success and operations, including payments, support systems, and vendor management
What you’ll bring with you
- Experience in a startup or fast-paced environment
- A sharp, analytical mind with excellent problem-solving ability
- Natural communication skills, with the ability to collaborate across all levels of the business
- Ability to multitask and prioritise, staying calm and focused under pressure
- High integrity and discretion, especially when handling sensitive business information
- Curiosity, energy and the hunger to learn fast and take ownership
Perks
- 25 days holiday + bank holidays
- Private medical insurance
- Tech allowance
- Learning & development budget
- Remote-friendly setup with flexibility
- Mental health support & wellbeing initiatives
Founder\'s Associate employer: RefNow
Contact Detail:
RefNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Founder\'s Associate
✨Tip Number 1
Familiarise yourself with the startup culture and the specific challenges faced by SaaS companies. Understanding the dynamics of a fast-paced environment will help you demonstrate your adaptability and readiness to contribute from day one.
✨Tip Number 2
Showcase your analytical skills by preparing insights on current trends in employment referencing and how AI is transforming this space. This will not only highlight your research abilities but also your genuine interest in RefNow's mission.
✨Tip Number 3
Network with professionals in the HR tech industry, especially those who have experience with employment referencing systems. Engaging with them can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 4
Prepare to discuss how you would enhance RefNow's digital presence. Think about innovative marketing strategies or social media campaigns that could engage customers and drive growth, as this aligns closely with the role's responsibilities.
We think you need these skills to ace Founder\'s Associate
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand RefNow's mission and values. Familiarise yourself with their platform and how they leverage AI in the employment referencing process. This knowledge will help you tailor your application to align with their goals.
Tailor Your CV: Make sure your CV highlights relevant experience in startups or fast-paced environments. Emphasise skills that match the job description, such as problem-solving, communication, and multitasking abilities. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Discuss why you are interested in working with the co-founders and how your background makes you a suitable candidate for the Founders’ Associate position. Be sure to mention your curiosity and eagerness to learn.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves supporting executive decision-making.
How to prepare for a job interview at RefNow
✨Show Your Entrepreneurial Spirit
As a Founder's Associate, it's crucial to demonstrate your entrepreneurial mindset. Share examples of how you've taken initiative in previous roles or projects, showcasing your ability to drive strategic initiatives and support company goals.
✨Highlight Your Versatility
This role involves various functions from operations to marketing. Be prepared to discuss your experience in different areas and how you can contribute across teams. Use specific examples to illustrate your adaptability and willingness to learn.
✨Prepare for Problem-Solving Scenarios
Given the fast-paced nature of a startup, expect questions that assess your problem-solving skills. Think of challenges you've faced in previous roles and how you approached them. This will show your analytical mind and ability to stay calm under pressure.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Prepare to discuss how you've successfully collaborated with diverse teams and contributed to customer engagement. Highlight any experience you have in crafting marketing content or enhancing digital presence.
