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For Companies At a Glance
- Tasks: Support co-founders in strategic initiatives and operations across various business areas.
- Company: Join RefNow, a leading platform revolutionising employment referencing with innovative technology.
- Benefits: Enjoy 25 days holiday, private medical insurance, tech allowance, and a learning budget.
- Why this job: Gain hands-on experience in a fast-paced startup while making a real impact on the future of work.
- Qualifications: Experience in a startup environment, strong analytical skills, and excellent communication abilities required.
- Other info: Hybrid role with flexibility; perfect for those eager to learn and grow in a dynamic setting.
The predicted salary is between 36000 - 54000 £ per year.
Location: Hybrid / London or Remote (UK)
Salary: up to £45k
About RefNow
RefNow is on a mission to revolutionise the way employment history data is collected and shared. Our platform is the #1 most rated employment referencing system for HR teams and recruiters, trusted by companies across the globe. We believe referencing should be fast, secure, and candidate-friendly - and we’re building the hiring platform of the future to make that happen. Founded by a team passionate about technology and the future of work, RefNow has grown rapidly and continues to innovate. We leverage AI to streamline the referencing process and are always exploring new and better ways to improve efficiency, accuracy, and the overall experience for both employers and candidates to collate as many valuable insights as possible.
The Role
We’re looking for a sharp, driven, and entrepreneurial Founders’ Associate to work directly with the co-founders and leadership team. This role is a hybrid of strategic support, operations, and executive assistance - ideal for someone who wants to gain exposure across all areas of a high-growth SaaS startup and be part of key operations at the highest level. You’ll have your hands in product, operations, finance, marketing, and customer success - and no two days will be the same.
What you’ll be doing
- Working closely with the three co-founders to drive strategic initiatives and support company goals
- Leading cross-functional projects and ensuring effective collaboration across teams
- Supporting executive decision-making through research, meeting preparation, and follow-ups
- Contributing to customer communication and engagement, including product updates and marketing content
- Enhancing our digital presence and supporting growth across social media and marketing channels
- Conducting market and competitor research to inform product and go-to-market strategies
- Supporting customer success and operations, including payments, support systems, and vendor management
What you’ll bring with you
- Experience in a startup or fast-paced environment
- A sharp, analytical mind with excellent problem-solving ability
- Natural communication skills, with the ability to collaborate across all levels of the business
- Ability to multitask and prioritise, staying calm and focused under pressure
- High integrity and discretion, especially when handling sensitive business information
- Curiosity, energy and the hunger to learn fast and take ownership
Perks
- 25 days holiday + bank holidays
- Private medical insurance
- Tech allowance
- Learning & development budget
- Remote-friendly setup with flexibility
- Mental health support & wellbeing initiatives
Founder\'s Associate employer: RefNow
Contact Detail:
RefNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Founder\'s Associate
✨Tip Number 1
Familiarise yourself with RefNow's mission and values. Understanding their approach to revolutionising employment history data will help you align your answers during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Showcase your experience in a startup environment by preparing specific examples of how you've contributed to strategic initiatives or cross-functional projects. This will highlight your ability to thrive in a fast-paced setting, which is crucial for the Founders' Associate role.
✨Tip Number 3
Research the latest trends in SaaS and employment referencing systems. Being knowledgeable about industry developments will not only impress the co-founders but also allow you to contribute meaningfully to discussions during the interview process.
✨Tip Number 4
Prepare thoughtful questions that reflect your curiosity and eagerness to learn. Asking about the company's future plans or challenges they face will show your proactive mindset and genuine interest in being part of their journey.
We think you need these skills to ace Founder\'s Associate
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand RefNow's mission and values. Familiarise yourself with their platform and how they leverage AI in the employment referencing process. This knowledge will help you tailor your application.
Tailor Your CV: Make sure your CV highlights relevant experience in startups or fast-paced environments. Emphasise skills that align with the role, such as problem-solving, communication, and multitasking abilities. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are drawn to RefNow and how your background makes you a great fit for the Founders’ Associate position. Be sure to connect your skills to the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves supporting executive decision-making.
How to prepare for a job interview at RefNow
✨Show Your Entrepreneurial Spirit
As a Founders' Associate, you'll be working closely with the co-founders. Demonstrate your entrepreneurial mindset by sharing examples of how you've taken initiative in previous roles or projects. This will show that you can think independently and contribute to the company's growth.
✨Highlight Your Problem-Solving Skills
The role requires a sharp analytical mind and excellent problem-solving abilities. Prepare specific examples of challenges you've faced in fast-paced environments and how you overcame them. This will illustrate your capability to handle the dynamic nature of a startup.
✨Prepare for Cross-Functional Collaboration
You'll be leading cross-functional projects, so it's essential to demonstrate your communication skills. Be ready to discuss how you've successfully collaborated with different teams in the past and how you can facilitate effective teamwork at RefNow.
✨Research RefNow and Its Market
Understanding RefNow's mission and the employment referencing landscape is crucial. Familiarise yourself with their platform and recent developments in the industry. This knowledge will help you ask insightful questions and show your genuine interest in the role during the interview.
