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For Companies At a Glance
- Tasks: Support co-founders in strategic initiatives and operations across various departments.
- Company: Join RefNow, a leading platform revolutionising employment referencing with cutting-edge technology.
- Benefits: Enjoy 25 days holiday, private medical insurance, tech allowance, and a learning budget.
- Why this job: Gain hands-on experience in a fast-paced startup while making a real impact on the future of work.
- Qualifications: Experience in a startup environment and strong analytical and communication skills are essential.
- Other info: This hybrid role offers flexibility and opportunities for personal and professional growth.
The predicted salary is between 36000 - 54000 £ per year.
Location: Hybrid / London or Remote (UK)
Salary: up to £45k
About RefNow
RefNow is on a mission to revolutionise the way employment history data is collected and shared. Our platform is the #1 most rated employment referencing system for HR teams and recruiters, trusted by companies across the globe. We believe referencing should be fast, secure, and candidate-friendly - and we’re building the hiring platform of the future to make that happen. Founded by a team passionate about technology and the future of work, RefNow has grown rapidly and continues to innovate. We leverage AI to streamline the referencing process and are always exploring new and better ways to improve efficiency, accuracy, and the overall experience for both employers and candidates to collate as many valuable insights as possible.
The Role
We’re looking for a sharp, driven, and entrepreneurial Founders’ Associate to work directly with the co-founders and leadership team. This role is a hybrid of strategic support, operations, and executive assistance - ideal for someone who wants to gain exposure across all areas of a high-growth SaaS startup and be part of key operations at the highest level. You’ll have your hands in product, operations, finance, marketing, and customer success - and no two days will be the same.
What you’ll be doing
- Working closely with the three co-founders to drive strategic initiatives and support company goals
- Leading cross-functional projects and ensuring effective collaboration across teams
- Supporting executive decision-making through research, meeting preparation, and follow-ups
- Contributing to customer communication and engagement, including product updates and marketing content
- Enhancing our digital presence and supporting growth across social media and marketing channels
- Conducting market and competitor research to inform product and go-to-market strategies
- Supporting customer success and operations, including payments, support systems, and vendor management
What you’ll bring with you
- Experience in a startup or fast-paced environment
- A sharp, analytical mind with excellent problem-solving ability
- Natural communication skills, with the ability to collaborate across all levels of the business
- Ability to multitask and prioritise, staying calm and focused under pressure
- High integrity and discretion, especially when handling sensitive business information
- Curiosity, energy and the hunger to learn fast and take ownership
Perks
- 25 days holiday + bank holidays
- Private medical insurance
- Tech allowance
- Learning & development budget
- Remote-friendly setup with flexibility
- Mental health support & wellbeing initiatives
Founder\'s Associate employer: RefNow
Contact Detail:
RefNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Founder\'s Associate
✨Tip Number 1
Familiarise yourself with RefNow's mission and values. Understanding their approach to revolutionising employment history data will help you align your answers during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of RefNow on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Showcase your adaptability and problem-solving skills in conversations. Since the role involves multitasking across various functions, sharing specific examples of how you've successfully navigated similar challenges in the past can set you apart.
✨Tip Number 4
Prepare thoughtful questions for your interview that reflect your understanding of the SaaS industry and RefNow's position within it. This not only shows your enthusiasm but also your analytical mindset, which is crucial for a Founders' Associate.
We think you need these skills to ace Founder\'s Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Founders' Associate position. Tailor your application to highlight how your skills and experiences align with the specific tasks mentioned in the job description.
Craft a Compelling CV: Your CV should be concise and focused on relevant experiences. Emphasise any previous work in startups or fast-paced environments, and showcase your analytical skills and problem-solving abilities. Use bullet points for clarity and impact.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for RefNow's mission and how you can contribute to their goals. Mention specific projects or experiences that demonstrate your ability to support strategic initiatives and collaborate across teams.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at RefNow
✨Show Your Entrepreneurial Spirit
As a Founders' Associate, you'll be working closely with the co-founders. Demonstrate your entrepreneurial mindset by sharing examples of how you've taken initiative in previous roles or projects. This will show that you're not just looking for a job, but are genuinely interested in contributing to the company's growth.
✨Prepare for Cross-Functional Collaboration
This role involves working across various teams. Be ready to discuss how you've successfully collaborated with different departments in the past. Highlight any experiences where you led projects or facilitated communication between teams, as this will showcase your ability to thrive in a dynamic environment.
✨Research RefNow and Its Market
Familiarise yourself with RefNow's platform and its competitors. Understanding the employment referencing landscape will allow you to ask insightful questions during the interview and demonstrate your genuine interest in the company’s mission and goals.
✨Emphasise Your Problem-Solving Skills
The role requires a sharp analytical mind and excellent problem-solving abilities. Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them. This will help illustrate your capability to handle the fast-paced nature of a startup.
