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For Companies At a Glance
- Tasks: Support co-founders in strategic initiatives and operations across various business areas.
- Company: Join RefNow, a leading platform revolutionising employment history data collection for HR teams globally.
- Benefits: Enjoy 25 days holiday, private medical insurance, tech allowance, and a learning budget.
- Why this job: Gain hands-on experience in a fast-paced startup while making a real impact on the future of work.
- Qualifications: Experience in a startup environment with strong analytical and communication skills required.
- Other info: Hybrid role based in London or remote within the UK, offering flexibility and growth opportunities.
The predicted salary is between 36000 - 54000 £ per year.
Location: Hybrid / London or Remote (UK)
Salary: up to £45k
About RefNow
RefNow is on a mission to revolutionise the way employment history data is collected and shared. Our platform is the #1 most rated employment referencing system for HR teams and recruiters, trusted by companies across the globe. We believe referencing should be fast, secure, and candidate-friendly - and we’re building the hiring platform of the future to make that happen. Founded by a team passionate about technology and the future of work, RefNow has grown rapidly and continues to innovate. We leverage AI to streamline the referencing process and are always exploring new and better ways to improve efficiency, accuracy, and the overall experience for both employers and candidates to collate as many valuable insights as possible.
The Role
We’re looking for a sharp, driven, and entrepreneurial Founders’ Associate to work directly with the co-founders and leadership team. This role is a hybrid of strategic support, operations, and executive assistance - ideal for someone who wants to gain exposure across all areas of a high-growth SaaS startup and be part of key operations at the highest level. You’ll have your hands in product, operations, finance, marketing, and customer success - and no two days will be the same.
What you’ll be doing
- Working closely with the three co-founders to drive strategic initiatives and support company goals
- Leading cross-functional projects and ensuring effective collaboration across teams
- Supporting executive decision-making through research, meeting preparation, and follow-ups
- Contributing to customer communication and engagement, including product updates and marketing content
- Enhancing our digital presence and supporting growth across social media and marketing channels
- Conducting market and competitor research to inform product and go-to-market strategies
- Supporting customer success and operations, including payments, support systems, and vendor management
What you’ll bring with you
- Experience in a startup or fast-paced environment
- A sharp, analytical mind with excellent problem-solving ability
- Natural communication skills, with the ability to collaborate across all levels of the business
- Ability to multitask and prioritise, staying calm and focused under pressure
- High integrity and discretion, especially when handling sensitive business information
- Curiosity, energy and the hunger to learn fast and take ownership
Perks
- 25 days holiday + bank holidays
- Private medical insurance
- Tech allowance
- Learning & development budget
- Remote-friendly setup with flexibility
- Mental health support & wellbeing initiatives
Contact Detail:
RefNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Founder\'s Associate
✨Tip Number 1
Familiarise yourself with RefNow's mission and values. Understanding their approach to revolutionising employment history data will help you align your answers during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of RefNow on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in a startup environment. Highlight specific examples where you've contributed to strategic initiatives or cross-functional projects, as this role requires a hands-on approach across various departments.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss market trends or competitor analysis relevant to RefNow. This demonstrates your proactive approach and understanding of the SaaS landscape, which is crucial for the Founders' Associate role.
We think you need these skills to ace Founder\'s Associate
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand RefNow's mission and values. Familiarise yourself with their platform and how they leverage AI in the employment referencing process. This knowledge will help you tailor your application.
Tailor Your CV: Make sure your CV highlights relevant experience in startups or fast-paced environments. Emphasise skills that align with the role, such as problem-solving, communication, and multitasking abilities. Use specific examples to demonstrate your impact in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Discuss why you are drawn to RefNow and how your background makes you a great fit for the Founders’ Associate position. Be sure to mention your desire to learn and contribute across various functions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves supporting executive decision-making.
How to prepare for a job interview at RefNow
✨Show Your Entrepreneurial Spirit
As a Founders' Associate, you'll be working closely with the co-founders. Demonstrate your entrepreneurial mindset by sharing examples of how you've taken initiative in previous roles or projects. Highlight your ability to think creatively and solve problems, as this will resonate well with the leadership team.
✨Research RefNow Thoroughly
Before the interview, make sure to dive deep into RefNow's mission, values, and recent developments. Understanding their platform and how they leverage AI for employment referencing will allow you to ask insightful questions and show genuine interest in their work.
✨Prepare for Cross-Functional Collaboration
This role involves working across various teams, so be ready to discuss your experience in cross-functional projects. Share specific examples where you've successfully collaborated with different departments, showcasing your communication skills and ability to drive initiatives forward.
✨Demonstrate Your Analytical Skills
Given the analytical nature of the role, prepare to discuss how you've approached problem-solving in the past. Bring examples of how you've used data to inform decisions or strategies, as this will highlight your fit for supporting executive decision-making.
