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For Companies At a Glance
- Tasks: Support co-founders in strategic initiatives and operations across various business areas.
- Company: Join RefNow, a leading platform revolutionising employment referencing with cutting-edge technology.
- Benefits: Enjoy 25 days holiday, private medical insurance, tech allowance, and a learning budget.
- Why this job: Be part of a dynamic startup culture, gaining diverse experience in a fast-paced environment.
- Qualifications: Experience in a startup, strong analytical skills, and excellent communication abilities required.
- Other info: Hybrid work model available, with opportunities for personal and professional growth.
The predicted salary is between 36000 - 54000 £ per year.
Location: Hybrid / London or Remote (UK)
Salary: up to £45k
About RefNow
RefNow is on a mission to revolutionise the way employment history data is collected and shared. Our platform is the #1 most rated employment referencing system for HR teams and recruiters, trusted by companies across the globe. We believe referencing should be fast, secure, and candidate-friendly - and we’re building the hiring platform of the future to make that happen. Founded by a team passionate about technology and the future of work, RefNow has grown rapidly and continues to innovate. We leverage AI to streamline the referencing process and are always exploring new and better ways to improve efficiency, accuracy, and the overall experience for both employers and candidates to collate as many valuable insights as possible.
The Role
We’re looking for a sharp, driven, and entrepreneurial Founders’ Associate to work directly with the co-founders and leadership team. This role is a hybrid of strategic support, operations, and executive assistance - ideal for someone who wants to gain exposure across all areas of a high-growth SaaS startup and be part of key operations at the highest level. You’ll have your hands in product, operations, finance, marketing, and customer success - and no two days will be the same.
What you’ll be doing
- Working closely with the three co-founders to drive strategic initiatives and support company goals
- Leading cross-functional projects and ensuring effective collaboration across teams
- Supporting executive decision-making through research, meeting preparation, and follow-ups
- Contributing to customer communication and engagement, including product updates and marketing content
- Enhancing our digital presence and supporting growth across social media and marketing channels
- Conducting market and competitor research to inform product and go-to-market strategies
- Supporting customer success and operations, including payments, support systems, and vendor management
What you’ll bring with you
- Experience in a startup or fast-paced environment
- A sharp, analytical mind with excellent problem-solving ability
- Natural communication skills, with the ability to collaborate across all levels of the business
- Ability to multitask and prioritise, staying calm and focused under pressure
- High integrity and discretion, especially when handling sensitive business information
- Curiosity, energy and the hunger to learn fast and take ownership
Perks
- 25 days holiday + bank holidays
- Private medical insurance
- Tech allowance
- Learning & development budget
- Remote-friendly setup with flexibility
- Mental health support & wellbeing initiatives
Founder\'s Associate employer: RefNow
Contact Detail:
RefNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Founder\'s Associate
✨Tip Number 1
Familiarise yourself with RefNow's mission and values. Understanding their approach to revolutionising employment history data will help you align your answers during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of RefNow on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Showcase your adaptability and problem-solving skills in conversations. Since the role involves multitasking across various functions, sharing specific examples of how you've successfully navigated similar challenges in the past can set you apart.
✨Tip Number 4
Prepare thoughtful questions for your interview that reflect your understanding of the SaaS industry and RefNow's position within it. This not only shows your enthusiasm but also your analytical mindset, which is crucial for a Founders' Associate.
We think you need these skills to ace Founder\'s Associate
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand RefNow's mission and values. Familiarise yourself with their platform and how they leverage AI in the employment referencing process. This knowledge will help you tailor your application.
Tailor Your CV: Make sure your CV highlights relevant experience in startups or fast-paced environments. Emphasise skills that align with the role, such as problem-solving, communication, and multitasking abilities. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are drawn to RefNow and how your background makes you a great fit for the Founders’ Associate position. Be sure to connect your skills to the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves supporting executive decision-making.
How to prepare for a job interview at RefNow
✨Show Your Entrepreneurial Spirit
As a Founders' Associate, you'll be working closely with the co-founders. Demonstrate your entrepreneurial mindset by sharing examples of how you've taken initiative in previous roles or projects. This will show that you're not just looking for a job, but are genuinely interested in contributing to the company's growth.
✨Highlight Your Problem-Solving Skills
Given the fast-paced nature of a startup, it's crucial to showcase your analytical and problem-solving abilities. Prepare specific examples of challenges you've faced and how you approached them. This will help illustrate your capability to think on your feet and adapt to changing situations.
✨Prepare for Cross-Functional Collaboration
The role involves leading cross-functional projects, so be ready to discuss your experience working with different teams. Share instances where you've successfully collaborated across departments, highlighting your communication skills and ability to bring people together towards a common goal.
✨Demonstrate Your Curiosity and Willingness to Learn
RefNow values curiosity and a hunger to learn. During the interview, express your enthusiasm for the industry and the company's mission. Ask insightful questions about their operations and future plans, showing that you're eager to understand and contribute to their vision.
