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- Tasks: Support co-founders in strategic initiatives and operations across various business areas.
- Company: Join RefNow, a leading platform revolutionising employment referencing with innovative technology.
- Benefits: Enjoy 25 days holiday, private medical insurance, tech allowance, and a learning budget.
- Why this job: Gain hands-on experience in a fast-paced startup while making a real impact on the future of work.
- Qualifications: Experience in a startup environment, strong analytical skills, and excellent communication abilities required.
- Other info: Hybrid role with flexibility; perfect for those eager to learn and grow in a dynamic setting.
The predicted salary is between 36000 - 54000 £ per year.
Location: Hybrid / London or Remote (UK)
Salary: up to £45k
About RefNow
RefNow is on a mission to revolutionise the way employment history data is collected and shared. Our platform is the #1 most rated employment referencing system for HR teams and recruiters, trusted by companies across the globe. We believe referencing should be fast, secure, and candidate-friendly - and we’re building the hiring platform of the future to make that happen. Founded by a team passionate about technology and the future of work, RefNow has grown rapidly and continues to innovate. We leverage AI to streamline the referencing process and are always exploring new and better ways to improve efficiency, accuracy, and the overall experience for both employers and candidates to collate as many valuable insights as possible.
The Role
We’re looking for a sharp, driven, and entrepreneurial Founders’ Associate to work directly with the co-founders and leadership team. This role is a hybrid of strategic support, operations, and executive assistance - ideal for someone who wants to gain exposure across all areas of a high-growth SaaS startup and be part of key operations at the highest level. You’ll have your hands in product, operations, finance, marketing, and customer success - and no two days will be the same.
What you’ll be doing
- Working closely with the three co-founders to drive strategic initiatives and support company goals
- Leading cross-functional projects and ensuring effective collaboration across teams
- Supporting executive decision-making through research, meeting preparation, and follow-ups
- Contributing to customer communication and engagement, including product updates and marketing content
- Enhancing our digital presence and supporting growth across social media and marketing channels
- Conducting market and competitor research to inform product and go-to-market strategies
- Supporting customer success and operations, including payments, support systems, and vendor management
What you’ll bring with you
- Experience in a startup or fast-paced environment
- A sharp, analytical mind with excellent problem-solving ability
- Natural communication skills, with the ability to collaborate across all levels of the business
- Ability to multitask and prioritise, staying calm and focused under pressure
- High integrity and discretion, especially when handling sensitive business information
- Curiosity, energy and the hunger to learn fast and take ownership
Perks
- 25 days holiday + bank holidays
- Private medical insurance
- Tech allowance
- Learning & development budget
- Remote-friendly setup with flexibility
- Mental health support & wellbeing initiatives
Contact Detail:
RefNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Founder\'s Associate
✨Tip Number 1
Familiarise yourself with RefNow's mission and values. Understanding their approach to revolutionising employment history data will help you align your responses during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of RefNow on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in a startup environment. Highlight specific examples where you've contributed to strategic initiatives or cross-functional projects, as this role requires a hands-on approach across various business areas.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to inform decisions in past roles. This will resonate well with the founders, especially since they value a sharp, analytical mind for this position.
We think you need these skills to ace Founder\'s Associate
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand RefNow's mission and values. Familiarise yourself with their platform and how they leverage AI in the employment referencing process. This knowledge will help you tailor your application.
Tailor Your CV: Make sure your CV highlights relevant experience in startups or fast-paced environments. Emphasise skills that align with the role, such as problem-solving, communication, and multitasking abilities. Use specific examples to demonstrate your impact in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Discuss why you are drawn to RefNow's mission and how your background makes you a great fit for the Founders’ Associate position. Be sure to mention your desire to learn and contribute across various functions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves supporting executive decision-making.
How to prepare for a job interview at RefNow
✨Show Your Entrepreneurial Spirit
As a Founders' Associate, you'll be working closely with the co-founders. Demonstrate your entrepreneurial mindset by sharing examples of how you've taken initiative in previous roles or projects. This will show that you're not just looking for a job, but are genuinely interested in contributing to the company's growth.
✨Highlight Your Problem-Solving Skills
Given the fast-paced nature of a startup, it's crucial to showcase your analytical and problem-solving abilities. Prepare specific examples of challenges you've faced and how you approached them. This will help illustrate your capability to thrive in a dynamic environment.
✨Prepare for Cross-Functional Collaboration
The role involves working across various teams, so be ready to discuss your experience in collaborating with different departments. Share instances where you successfully led or contributed to cross-functional projects, emphasising your communication skills and ability to work well with diverse groups.
✨Demonstrate Your Curiosity and Willingness to Learn
RefNow values individuals who are eager to learn and grow. During the interview, express your curiosity about the company, its products, and the industry. Ask insightful questions that reflect your interest in the role and your desire to contribute meaningfully to the team.
