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For Companies At a Glance
- Tasks: Support co-founders in strategic initiatives and operations across various departments.
- Company: Join RefNow, a leading platform revolutionising employment referencing with cutting-edge technology.
- Benefits: Enjoy 25 days holiday, private medical insurance, tech allowance, and a learning budget.
- Why this job: Gain hands-on experience in a fast-paced startup while making a real impact on the future of work.
- Qualifications: Experience in a startup environment, strong analytical skills, and excellent communication abilities required.
- Other info: Hybrid role based in London or remote within the UK, offering flexibility and growth opportunities.
The predicted salary is between 36000 - 54000 £ per year.
Location: Hybrid / London or Remote (UK)
Salary: up to £45k
About RefNow
RefNow is on a mission to revolutionise the way employment history data is collected and shared. Our platform is the #1 most rated employment referencing system for HR teams and recruiters, trusted by companies across the globe. We believe referencing should be fast, secure, and candidate-friendly - and we’re building the hiring platform of the future to make that happen. Founded by a team passionate about technology and the future of work, RefNow has grown rapidly and continues to innovate. We leverage AI to streamline the referencing process and are always exploring new and better ways to improve efficiency, accuracy, and the overall experience for both employers and candidates to collate as many valuable insights as possible.
The Role
We’re looking for a sharp, driven, and entrepreneurial Founders’ Associate to work directly with the co-founders and leadership team. This role is a hybrid of strategic support, operations, and executive assistance - ideal for someone who wants to gain exposure across all areas of a high-growth SaaS startup and be part of key operations at the highest level. You’ll have your hands in product, operations, finance, marketing, and customer success - and no two days will be the same.
What you’ll be doing
- Working closely with the three co-founders to drive strategic initiatives and support company goals
- Leading cross-functional projects and ensuring effective collaboration across teams
- Supporting executive decision-making through research, meeting preparation, and follow-ups
- Contributing to customer communication and engagement, including product updates and marketing content
- Enhancing our digital presence and supporting growth across social media and marketing channels
- Conducting market and competitor research to inform product and go-to-market strategies
- Supporting customer success and operations, including payments, support systems, and vendor management
What you’ll bring with you
- Experience in a startup or fast-paced environment
- A sharp, analytical mind with excellent problem-solving ability
- Natural communication skills, with the ability to collaborate across all levels of the business
- Ability to multitask and prioritise, staying calm and focused under pressure
- High integrity and discretion, especially when handling sensitive business information
- Curiosity, energy and the hunger to learn fast and take ownership
Perks
- 25 days holiday + bank holidays
- Private medical insurance
- Tech allowance
- Learning & development budget
- Remote-friendly setup with flexibility
- Mental health support & wellbeing initiatives
Founder\'s Associate employer: RefNow
Contact Detail:
RefNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Founder\'s Associate
✨Tip Number 1
Familiarise yourself with RefNow's mission and values. Understanding their approach to revolutionising employment history data will help you align your conversations and demonstrate your genuine interest in the company.
✨Tip Number 2
Showcase your adaptability and experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed multiple projects or tasks simultaneously, as this role requires a strong ability to multitask.
✨Tip Number 3
Prepare to discuss your analytical skills and problem-solving abilities. Think of instances where you've used these skills to drive strategic initiatives or improve processes, as this will resonate well with the co-founders.
✨Tip Number 4
Engage with RefNow's digital presence on social media. By interacting with their content, you can gain insights into their current projects and culture, which will help you during discussions and show your enthusiasm for the role.
We think you need these skills to ace Founder\'s Associate
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand RefNow's mission and values. Familiarise yourself with their platform and how they leverage AI in the employment referencing process. This knowledge will help you tailor your application.
Tailor Your CV: Make sure your CV highlights relevant experience in startups or fast-paced environments. Emphasise your analytical skills, problem-solving abilities, and any previous roles that involved collaboration across teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific projects or initiatives at RefNow that excite you and explain how your skills align with their needs.
Showcase Your Communication Skills: In your application, demonstrate your natural communication skills. Use clear and concise language, and consider including examples of how you've successfully collaborated with others in previous roles.
How to prepare for a job interview at RefNow
✨Show Your Entrepreneurial Spirit
As a Founders' Associate, you'll be working closely with the co-founders. Demonstrate your entrepreneurial mindset by sharing examples of how you've taken initiative in previous roles or projects. This will show that you can think independently and contribute to the company's growth.
✨Highlight Your Analytical Skills
This role requires a sharp, analytical mind. Be prepared to discuss specific instances where you've used data to solve problems or make decisions. Bring along any relevant metrics or outcomes to illustrate your impact.
✨Prepare for Cross-Functional Collaboration
You'll be leading cross-functional projects, so it's essential to showcase your communication skills. Think of examples where you've successfully collaborated with different teams and how you navigated challenges. This will demonstrate your ability to work effectively across various departments.
✨Express Your Curiosity and Willingness to Learn
RefNow values curiosity and a hunger to learn. During the interview, share what excites you about the role and the company. Ask insightful questions about their operations and future plans to show your genuine interest in contributing to their mission.
